Service and Maintenance Coordinator

Service and Maintenance Coordinator

Location: Northwich

Working schedule: Monday to Friday, 8am - 5pm

Rate of pay: £13.50ph

Contract type: Temporary for up to 3 months

Adecco are looking for an organised and customer-focused Service & Maintenance Coordinator to join our client's team in Northwich on a temporary basis. This role is key to ensuring customers receive timely service and repairs, while supporting engineers with accurate documentation and quotations.

Key Responsibilities

Plan and schedule service and maintenance visits for customers
Act as the main point of contact for customers regarding visit dates, progress, and updates
Process and manage engineer documentation, ensuring accuracy and compliance
Provide repair quotations where required
Coordinate repairs, parts, and follow-up work efficiently
Maintain accurate records within internal systems and CRM
Work closely with engineering and service teams to ensure smooth operations

Skills & Experience

Previous experience in service coordination, maintenance planning, or administration including quoting/pricing repairs and sales (desirable)
Confident user in Office 365 with at least beginner experience in Microsoft Excel
Experience using a CRM, possessing strong data entry skills
Strong organisational and time-management skills
Confident communicating with customers and internal teams
Ability to work to own initiative and confidence in decision making
Good attention to detail and problem-solving ability

If this role is of interest to you, please apply with your most up to date CV!

Why Adecco:

Annual leave entitlement

Perks at work - discount vouchers and points to spend

Support program with 24/7 helpline

Eye care vouchers

Competitive pension scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website