Despatch Manager

Despatch Manager
Industry: Precision Engineering (Aerospace)
Full-time | Permanent
Salary: £40,000 per annum

About the Role

We’re looking for a driven and highly organised Despatch Manager to lead our despatch operations within a fast-paced precision engineering environment.

This is a hands-on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards.

You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers. This role suits someone who thrives under pressure, takes pride in running a tight operation, and leads from the front.

Alongside managing daily operations, you will play a key role in developing your team, building capability, improving performance, and creating a strong, accountable working culture.

Despatch Managers Key Responsibilities

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Lead and manage the day-to-day operation of the Despatch Department

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Prioritise workload to ensure all customer delivery deadlines are met

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Supervise, support, and develop the despatch team to maximise performance

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Set clear expectations and maintain accountability within the team

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Identify training needs and support ongoing skill development

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Oversee the accurate preparation and despatch of all customer orders

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Ensure all orders are correctly invoiced and aligned with customer requirements

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Coordinate and monitor subcontract treatment processes

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Maintain accurate despatch logs, treatment records, and monthly reporting

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Oversee stock allocation and organisation within the department

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Respond quickly and effectively to changing production and customer priorities

What We’re Looking For

✅ Essential Skills & Attributes

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Leadership experience managing teams in a fast-paced environment

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Excellent organisational skills and ability to manage competing priorities

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High attention to detail and commitment to accuracy

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Confident working under pressure while maintaining performance

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Strong communication skills across teams and levels

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Proactive problem-solver who takes ownership of outcomes

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Good IT skills, including Microsoft Excel and Outlook

What Good Looks Like in This Role

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You run the department smoothly with minimal oversight

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You proactively develop team members and improve performance

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You keep the team organised, focused, and aligned with priorities

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You maintain accuracy even under pressure

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You proactively identify and resolve issues before they escalate

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You build strong communication across departments to keep work moving

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You and your team consistently meet or exceed delivery targets

Who This Role Is For

✅ Leaders who enjoy developing people as well as delivering results
✅ Individuals who thrive in fast-paced, deadline-driven environments
✅ Managers who take pride in organisation, accuracy, and accountability
✅ Strong communicators who can coordinate across multiple teams

Why Join Us as a Despatch Manager?

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Join a high-quality aerospace precision engineering business

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Take full ownership of a critical operational department

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Work with a supportive, team-focused environment

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Opportunity to make a real impact on delivery performance and efficiency

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Stable role within a growing and well-established company

If this Despatch Manager role is of interest to you, please click apply now