Office Administrator

Baltic Recruitment are currently recruiting for a Permanent Office Administrator. Working at one of our client's offices based in Ilkley, West Yorkshire.

Our client are seeking a reliable, professional and computer-literate Office Administrator to join their office team to support with daily office operations. This is a varied role requiring strong organisational skills, excellent communication, and the ability to manage multiple tasks efficiently.

The successful candidate will be responsible for administrative duties that ensure the smooth running of the office and will need to be highly organised, reliable, flexible and methodical.

The role requires someone to be able to communicate effectively in writing or over the telephone. We are seeking a self-motivated individual who can work under their own initiative as well as being a team player.

Office Administrator Main Duties and Responsibilities:

Answering incoming telephone calls in a professional manner and directing enquiries appropriately
Speaking to customers - addressing queries and resolving issues
Greet visitors, answer and direct phone calls, and handle general inquiries
Welcoming and assisting clients face-to-face, ensuring a positive and professional experience
Managing and responding to email correspondence in a timely manner
Dealing with incoming and outgoing correspondence
Supporting team members by attending and contributing to Microsoft Teams meetings
Performing general administrative duties, including filing, data entry, and document management
Maintaining accurate records and ensuring confidentiality of sensitive information
Assisting with scheduling appointments and managing calendars
Supporting office processes and helping to improve administrative systems where appropriate
Any other ad-hoc tasks required

Office Administrator Applicants:

Previous experience in an administrative role, ideally within an accountancy practice or similar professional environment
Strong communication skills, both written and verbal
Excellent organisational and time management abilities
The ability to prioritise workload and be able to understand and follow instructions
Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with Teams
Professional and approachable manner when dealing with clients
Ability to work independently and as part of a team
High level of attention to detail and accuracy
Comfortable working in a busy office setting
Good attention to detail
This role offers an opportunity to be part of a supportive and collaborative team
Training and ongoing support will be provided where necessary

This role can either be Full Time or Part Time, hours to be discussed at interview stage. Hourly rate is £12.71 plus (they are flexible and will consider a higher hourly rate)