Looking for your next exciting career move? This is your chance to shine in a vibrant, fast‑paced distribution company where no two days are the same. We’re on the hunt for a super‑organised, people‑loving Customer Service Administrator to join our buzzy open‑plan office and become a true powerhouse behind our customer operations.
You’ll be the essential link ensuring customer orders flow flawlessly, from sales team intake to operations, dispatch, and delivery. If you love keeping things running like a well‑oiled machine, this one’s for you.
What You’ll Be Doing
* Build and maintain strong relationships with an established portfolio of business clients.
* Manage shared inboxes and phone lines, responding to customer enquiries promptly and professionally.
* Support Goods In processes and resolve product-related queries.
* Process customer orders from start to finish ensuring accuracy at all times
* Monitor delivery schedules and liaise with suppliers to update
* Coordinate returns and credits with accuracy.
* Assist with export compliance documentation alongside the Export Administrator.
* Manage quarantine stock.
* Act as first point of contact for all queries relating to open orders
* Expedite shipments to maintain operational flow.
Who You Are
We’re looking for someone who brings energy, precision, and top‑tier people skills.
You are:
* A brilliant communicator who enjoys dealing with all kinds of people
* A genuine team player who loves pitching in
* Obsessed with getting things right first time
* Exceptionally organised with amazing time‑management skills
* Skilled with Excel and Word
* Strong with numbers and written communication
What You’ll Get
* Competitive £30,000 salary
* Company pension
* 22 days holiday plus Christmas shutdown
* Virtual Care GP service
* Access to onsite gym equipment
* A supportive, friendly team that values your contribution
If this role sounds like your perfect next step — we’d love to hear from you!
Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful.
Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience
Salary description
£30000.00 - £30000.00 per year