Quality Assurance Engineer

Main Purpose of Job:

Our client, a manufacturer of precision gearing systems, is seeking a Quality Assurance Engineer to lead and support the day-to-day implementation of Quality Management Systems. This role focuses on maintaining compliance with ISO 9001/AS9100 standards, managing PPAP and First Article Inspections, and driving quality improvements across the business. The successful candidate will play a key role in ensuring product quality, customer satisfaction, and continuous improvement.

Key Responsibilities:

Maintain and develop the Quality Management System in line with AS9100 standards and customer-specific requirements
Manage calibration systems in accordance with quality standards
Plan, coordinate, and support internal audits, including Non-Conformance Report (NCR) closure
Assist with customer audits and annual compliance requirements
Process supplier and customer returns relating to non-conforming products
Prepare, review, and approve documentation including FAI, PPAP, 8D reports, and permits
Lead and promote continuous improvement and quality assurance initiatives across the business
Identify, investigate, and implement corrective and preventative actions
Support production teams with problem-solving and root cause analysis
Analyse internal failure trends and recommend improvements
Ensure QA activities align with delivery targets and business priorities
Communicate effectively with internal teams to maintain a consistent and professional working environment
Liaise directly with customer quality representatives to resolve complaints and issues
Compile and analyse KPI data, presenting findings to senior leadership
Work flexibly, including occasional travel between company or customer sites

Skills and Qualifications/experience:

Strong understanding of AS9100 standards (minimum 3 years’ experience)
Experience working within a manufacturing environment
Knowledge of quality tools such as PPAP, FAI, and 8D reporting
Lead Auditor qualification (desirable but not essential)
High attention to detail with strong analytical skills
Ability to work under pressure and manage competing priorities
Capable of working both independently and as part of a team
Strong communication and problem-solving abilities

Benefits

Holiday: 33 days annual holiday (including bank and public holidays)
Group life cover: 4x current basic annual salary
Enhanced maternity/paternity leave and pay
Pension: salary sacrifice with Royal London (ER contribution after 3 months is 3.5%; employee minimum contribution is 5%)