House Builder
Penrith / Hybrid
£31k base + car
Full time permanent
Are you genuinely passionate about delivering a 5-star customer experience? If so, this is an exciting opportunity to join a dynamic sales team as a Field Sales Executive.
This is a varied and rewarding role, with a primary focus on providing customer-centric sales advice and support while working towards agreed sales targets aligned with company forecasts. You will play a key part in guiding customers through the buying journey, ensuring a seamless and positive experience from initial enquiry to final handover.
Alongside sales activity, you will manage the administration of the sales process, liaising with purchasers, prospective buyers, financial advisors, solicitors, and estate agents. You will also attend final inspections and customer handovers across multiple sales outlets, consistently maintaining high standards of service.
Flexibility is essential, as the role involves varied working hours and locations. It is ideally suited to someone who thrives in a fast-paced, ever-changing environment and is motivated by making a meaningful impact by helping people find quality, affordable homes.
Ongoing training, coaching, and development opportunities are provided to support your success and career progression.
Key Responsibilities
Sales
Follow up on all marketing leads promptly and effectively
Achieve and exceed sales targets
Meet with clients, assess needs, and qualify opportunities
Promote and sell optional extras to enhance the customer offering
Liaise with all relevant parties including clients, solicitors, and estate agents
Conduct regular customer follow-ups to maintain engagement
Administration
Undertake market research and competitor analysis
Maintain and update the customer enquiry database
Manage contract progression and chasing
Utilise internal systems (training provided where required)
Housekeeping
Ensure sales areas and completed properties are maintained to a high standard
Monitor internal and external presentation, reporting issues and coordinating snagging where necessary
About You
Experience in face-to-face customer service (new build, retail, or marketing backgrounds all considered)
A strong passion for delivering exceptional customer service
Professional, personable, and well-presented at all times
Excellent communication and interpersonal skills
A proactive team player with a positive, success-driven mindset
Self-motivated, organised, and efficient
Adaptable and comfortable working in different environments daily
Full UK driving licence required
Benefits
26 days annual leave plus bank holidays
Discretionary bonus scheme
Holiday buy-back scheme
Company pension scheme
Private medical insurance
Health cash plan membership
Life assurance
Share purchase plan
High street and retail discounts
Ongoing training and career development opportunities
Salary description
£31000.00 - £31000.00 per year