Salary: £25,000 - £28,000 per annum - DOE
Location: Manchester or Liverpool - Office Based
Monday - Friday 9 - 5
We are currently recruiting for a Renewals Advisor to join a busy and customer‑focused insurance renewals team based in Manchester.
This role is ideal for someone with experience in insurance or customer service who enjoys building relationships, managing policies, and ensuring excellent service at renewal stage.
The Role
As a Renewals Advisor, you will be responsible for managing a portfolio of existing customers approaching renewal. You will ensure policies are renewed accurately, competitively, and in line with company and regulatory standards.
Key responsibilities include:
Managing insurance renewals from initial contact through to completion
Reviewing and re‑quoting policies where required
Liaising with underwriters and internal teams to secure terms
Handling customer queries and providing clear policy information
Ensuring all activity complies with FCA and company procedures
Maintaining accurate records on internal systems
About You
Previous experience in insurance, renewals, or a regulated customer‑facing environment
Strong communication and customer service skills
Good attention to detail and accuracy
Confident using IT systems and managing multiple tasks
A proactive and organised approach to workload management
What's on Offer
Salary of £25,000 - £28,000 per annum
Manchester or Liverpool‑based role with a supportive team environment
Full training and ongoing development
Opportunity to build a long‑term career within insurance
If you're looking to develop your career within insurance and enjoy working in a fast‑paced renewals environment, we'd love to hear from you
Salary description
£25000.00 - £25000.00 per year