Looking to Build a Career in IT Field ServiceA well-established provider of IT services to major UK retail and hospitality brands is expanding and seeking a Field Service Engineer. This role suits someone who is reliable, customer-focused, and enjoys working in a hands-on environment.
Direct EPOS experience isn’t essential. Candidates with previous field service or customer-facing experience, a valid driving licence, and a proactive approach to problem-solving are encouraged to apply.
About the Organisation:
Offers a broad range of technology solutions, including hardware, software, peripherals, and print services
Provides tailored solutions aligned to client business needs
Backed by an experienced team offering technical expertise and support
Committed to sustainable products and environmentally conscious practices
The Role:
Attend customer sites to install, maintain, or replace retail IT equipment
Deliver high standards of customer service while maintaining a professional image
Manage stock and parts from a company vehicle
Complete tasks using a mobile job management system
Support project rollouts and attend training sessions as required
What You’ll Need:
Previous field-based or customer service experience
Strong communication skills
Comfortable using IT systems and following structured processes
Full UK driving licence
What’s on Offer:
£26,500 basic salary + overtime opportunities
Company vehicle and fuel card
Ongoing training and career development
Death in Service cover
Birthday voucher and one charity day per year
Salary description
£12.71 - £12.71 per hour