Operations Manager

Salary: Strong base salary (+company profit share/bonus)
Hours: Monday – Friday, office based
Experience: Operations, Supply Chain, Customer Service, Demand Planning, Inventory Management, Warehouse Logistics, ERP Systems, Data Reporting, Team Leadership, Continuous Improvement

The Opportunity

Thompson & Terry Recruitment are delighted to be working with a well-established and highly respected international brand to recruit a commercially minded and hands-on Operations Manager to join their leadership team just outside of High Wycombe.

As Operations Manager, you will take full ownership of the UK Operations function, leading a cross-functional team across Customer Service, Demand Planning, Inventory Management and Warehouse Logistics. This is a pivotal role within the business, responsible for ensuring the smooth end-to-end flow of orders, stock and delivery, while maintaining excellent service levels, operational efficiency and strong cost control.

The successful Operations Manager will be a visible and proactive leader, comfortable working across Sales, Marketing, Finance and European stakeholders. You will play a key role in driving performance against core KPIs, improving operational processes, optimising inventory, enhancing reporting and supporting the business through continued growth and transformation.

This is an excellent opportunity for someone with strong operations or supply chain experience who enjoys balancing strategic thinking with day-to-day hands-on leadership. The role would suit someone who thrives in a collaborative environment, has a passion for continuous improvement and is looking for a position where they can make a genuine impact.

The Company

Our client is a well-known international brand with a strong reputation for quality, innovation and reliability. Their UK operation offers a friendly, down-to-earth and collaborative working environment, where people are trusted to take ownership and are supported to succeed.

This role sits at the heart of the business and offers the opportunity to work closely with senior leadership, influence operational strategy and develop a team structure that can evolve alongside the company’s growth. It is a fantastic opportunity for an experienced Operations Manager to join a business where they can add real value and help shape the future of the function.

Requirements

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Proven experience in Operations, Supply Chain or a comparable leadership role, ideally within a product-based, B2B or FMCG environment.

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Strong people leadership skills, with experience coaching, developing and motivating teams.

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Hands-on knowledge of customer service, demand planning, inventory management and warehouse logistics.

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Experience working with ERP systems, ideally Microsoft Business Central or a similar platform.

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Strong analytical and reporting skills, with confidence working with data, KPIs and performance dashboards.

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Commercial awareness, including an understanding of cost control, working capital and margin impact.

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Excellent organisational skills with the ability to manage multiple priorities and drive accountability.

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A proactive, continuous improvement mindset with the confidence to challenge and implement better ways of working.

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Strong communication and stakeholder management skills, with the ability to work cross-functionally at all levels.

Thompson & Terry Ltd, trading as Thompson & Terry Recruitment are an Abingdon-based recruitment agency specialising in placing candidates into roles across Oxfordshire and beyond. We typically recruit for Office Administration Jobs, Sales Jobs, Marketing Jobs, Biotech Jobs, and Executive Search appointments.

No terminology used in this advert is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We encourage applications from all suitably qualified individuals.

If you have any accessibility requirements or would like to discuss reasonable adjustments in the recruitment process, please let us know.

PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time