Are you a numbers person with a passion for people? This job isn’t just about processing figures; it’s about ensuring rent accounting is accurate, efficient, and most importantly, customer-focused.
Reporting directly to the Rents Manager, you will be the engine room of the daily rental income for this housing association. You’ll take ownership of income reconciliation and resolve customer queries.
What you'll be doing:
Accurately inputting rent accounting and debit control data.
Handling all payment methods, tenant account adjustments, and new rent re-lets.
Keeping our rents system updated and assisting with the rent increase process.
Acting as the first point of contact for issues and managing correspondence with tenants.
Liaising with internal departments and outside agencies, while sharing best practices to improve our service.
Deputising for the Rents Manager when required.
What you need:
Experience working with financial transactions and intermediate Excel skills.
A keen eye for detail: you’re someone who catches the error before it happens.
Excellent written and verbal skills; you can explain complex figures in a simple way.
The ability to work under pressure and prioritise a busy workload effectively.
A self-motivated attitude with a willingness to learn new systems quickly.
Experience in the housing sector or rents accounting is highly desirable, but your attitude and administrative expertise are what matter most.
You're someone who loves the details but never loses sight of the "why." You understand that behind every transaction is a customer, and you strive to provide a great service every time.
Why you'll love this job:
Salary £29,684 FTE (pro rata for part time hours)
Performance-based annual bonus and matched pension contributions up to 6%.
28 days holiday (plus bank holidays) with the option to buy or sell leave.
Enhanced family leave, wellbeing activities, and regular social/charitable events.
Free on site parking
Ready to make your mornings count? Apply today to join a supportive team where your expertise will make a tangible impact on service delivery in this critical social service
Salary description
£12000.00 - £30000.00 per year