Shop and Museum Supervisor

Hours: 21 per week (0.6 FTE), worked across three days, including weekends and bank holidays on a rota (additional/altered working hours may be required during peak periods and key events)
Contract: Permanent

About the role

The Tolpuddle Martyrs’ Museum, shop and festival commemorate the six farm workers who, in 1834, were punished for forming a union and later freed after a historic, union‑led campaign. Today, Tolpuddle remains a place of pilgrimage for trade unionists and visitors from around the world. The Museum tells the story of the Martyrs’ arrest, trial and legacy, while the site also hosts the annual Tolpuddle Martyrs’ Festival and includes the Martyrs’ Memorial Cottages, home to retired trade unionists.

We are seeking a Shop and Museum Supervisor to join our small, dedicated team. Working closely with the Tolpuddle Museum and Shop Manager, you will help ensure a high‑quality visitor experience, support the smooth running of the museum and shop, and contribute to promoting the Tolpuddle Martyrs’ legacy.

This is a varied, hands‑on role combining retail supervision, online shop management, visitor engagement and operational support across the site.

Key responsibilities

* Supervise daily shop and museum operations, including opening/closing, customer service and till duties

* Work well and flexibly with customers, visitors and residents

* Maintain stock levels, pricing, displays and accurate sales records

* Manage and promote the online shop, product listings, stock checks, order processing and customer communication

* Liaise with suppliers and handle deliveries and stock administration

* Provide front‑of‑house support and share information about the Tolpuddle Martyrs with visitors

* Assist with general site upkeep, administration and health and safety compliance

* Support museum events including the Tolpuddle Martyrs’ Festival, including during weekends, bank holidays and occasional evenings.

As with all similar TUC jobs, security clearance checks (DBS) will form part of the appointment process.

We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented in this area