The primary purpose of the role is to support and develop core skills across the K8 EPOS platform and the wider ecosystem of systems that integrate with it, including payment services, digital platforms, and third‑party trading applications used across the depot network.
Working alongside experienced EPOS specialists, the Trainee EPOS Analyst will gain hands on experience supporting point of sale processes, system configuration, integrations, and technical issue resolution within a live trading environment. The role combines operational understanding with technical problem solving, requiring curiosity about how systems interact, how transactions flow through the estate, and how technology enables reliable and efficient trading.
Through structured training, mentoring, and real-world exposure, the successful candidate will develop the ability to analyse EPOS and system issues end to end, support change and improvement activity, and work confidently with both operational users and technical teams. The role plays an important part in ensuring EPOS platforms remain stable, well‑adopted, and aligned with business and trading requirements.
What you’ll be doing
- Supporting the K8 EPOS platform and related point‑of‑sale systems, helping resolve incidents and service requests with guidance from senior analysts.
- Investigating EPOS and transaction issues end‑to‑end across integrated systems (e.g., payments, digital services, third‑party trading applications).
- Working with depot users, technical teams, and third‑party partners to gather information, test fixes, and support resolution.
- Supporting configuration and change activity, including testing, documentation, and assisting with depot rollouts.
- Learning how sales transactions flow through EPOS into downstream systems (finance, stock, ERP) and contributing to continuous improvement.
Am I eligible for this Graduate EPOS Analyst
- Hold a Degree (or expected) in Computer Science, Information Systems, Business, Mathematics, or a related discipline.
- Strong analytical, problem‑solving skills and a genuine interest in how systems support operational/trading processes.
- Clear communication skills and confidence working with both technical colleagues and non‑technical users.
- Organised, curious and detail‑focused, with a willingness to learn in a fast‑paced live trading environment.
- You must have the right to work in the UK.
- The role is based onsite 4 days per week with 1 working from home.
- Based from our Croxley Park office in Watford or our site in Howden, East ridings of Yorkshire, you must live within 60 minutes of us.
- Ability to work from Howden or Watford, with occasional travel (including occasional overnight stays). Once trained, you’ll join an overnight support rota for critical K8 processes.
- Some travel will be expected therefore a driving license is required.
What we can offer you:
- Competitive salary and annual company bonus
- Excellent pension scheme (company contribution of up to 12%)
- 25 days holiday + bank holidays with the option to buy additional days
- Staff Discount
- Employee Assistance Programme
- Exceptional Reward and Recognition events
About Howdens:
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.
As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.
How to apply
We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we’re keen to hear from you.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you
#L1-HG1
Salary description
£0.00 - £0.00 per year