Location: Watford (Hybrid)
Salary: £55,000 – £60,000 base
What’s on Offer
Hybrid working in Watford
Opportunity to shape and own the CRM function in a growing business
Collaborative, innovative, and supportive culture
Career progression as the company scales
About the Business
A fast-growing, forward-thinking technology business delivering innovative solutions to a diverse client base. With a strong focus on digital transformation are scaling, we are looking for a CRM Manager with deep HubSpot expertise to take ownership of their CRM strategy and drive alignment across Sales, Marketing, and Software teams.
The Role
The CRM Manager will be responsible for managing, optimising, and evolving our HubSpot ecosystem to support revenue growth, customer engagement, and operational efficiency. This is a highly collaborative role, working closely with Sales, Marketing, and Software teams to ensure CRM is fully embedded across the business.
Key Responsibilities
Own and manage the HubSpot CRM platform, ensuring it is optimised for performance, usability, and scalability
Work closely with Sales teams to improve pipeline visibility, forecasting, and sales processes
Partner with Marketing to enhance lead generation, nurturing workflows, and campaign tracking
Collaborate with Software/Tech teams to integrate HubSpot with internal systems and third-party tools
Build and maintain dashboards and reports to provide actionable business insights
Drive automation and process improvements across the customer lifecycle
Ensure data integrity, governance, and best practice CRM usage across the organisation
Act as the internal HubSpot expert, providing training and ongoing support to users
Identify and implement new features, tools, and innovations within HubSpot
Key Requirements
Proven experience as a CRM Manager or similar role
Strong, hands-on expertise in HubSpot (essential)
Experience working cross-functionally with Sales, Marketing, and Technical/Software teams
Strong understanding of CRM strategy, data management, and customer lifecycle
Experience with CRM integrations, automation workflows, and reporting
Analytical mindset with the ability to turn data into actionable insights
Excellent stakeholder management and communication skills
Comfortable working in a fast-paced, scaling environment
Desirable
HubSpot certifications
Experience in a technology or SaaS business
Familiarity with APIs, integrations, or working alongside development teams
Interested? Apply Today!
We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.
If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is she will be happy to action your requests
Salary description
£55000.00 - £60000.00 per year