Head Housekeeper | Private London Residence in Chelsea | £65,000 - £75,000 DOE
- Position: Head Housekeeper
- Location: Chelsea, London, UK
- Accommodation: Live-out
- Salary Package: £65,000 - £75,000 + Highly competitive - depending on experience
- Schedule: Monday - Friday with occasional weekends
Position Overview:
Sataya is representing the search for an experienced, highly polished, and discreet Head Housekeeper to lead the housekeeping function of an Ultra-High-Net-Worth (UHNW) family residence in London. This is a demanding, high-responsibility role for a hands-on housekeeping leader who can oversee the smooth day-to-day running of the department while maintaining the home to exceptional private household standards
The successful candidate will take full ownership of the housekeeping operation, leading and supporting a small team, ensuring impeccable presentation across the residence, and upholding the highest standards of cleanliness, organisation, wardrobe care, efficiency, and discretion at all times. Working closely with the wider household team, this role requires someone who is calm under pressure, highly organised, service-driven, and experienced in managing people within a formal private household environment.
Key Responsibilities:
- Housekeeping Management: Oversee and personally execute all high-level cleaning and maintenance of the residence, including specialist care for delicate surfaces, art, antiques, and fine furnishings.
- Team Leadership: Manage, train, and schedule any junior housekeeping staff, ensuring all tasks are completed to the Principal's exacting standards.
- Kitchen & General Areas: Ensure all common areas, including the kitchen (in coordination with the Private Chef), formal rooms, and private quarters, are maintained with five-star organisation and hygiene.
- Discretion & Teamwork: Operate with the utmost professionalism and discretion, respecting the family's privacy and interacting harmoniously with other long-standing household staff (e.g., Private Chef, Security).
- Reporting & Communication: Report directly to the Household Manager on any maintenance issues, supply needs, and staffing matters, demonstrating a proactive and reliable approach.
Candidate Profile & Requirements:
- Leadership Ability: Demonstrated experience leading, supervising, and developing a housekeeping team, with the ability to maintain high morale, accountability, and exceptional standards.
- Experience: Proven, substantial experience (minimum 5+ years) in a Housekeeper or senior housekeeping role within demanding UHNW private households
- Technical Skillset: Strong knowledge of high-level housekeeping, garment and fabric care, wardrobe organisation, laundry processes, and the use of modern cleaning methods and equipment.
- Personal Qualities: Highly detail-oriented, structured, discreet, and service-led, with a calm, grounded, and professional manner.
- Approach: A positive, hands-on leader who is flexible, easy to work with, receptive to feedback, and able to adapt to the household’s established routines and preferences.
- References: Verifiable professional references and a clean background check are required.
Disclaimer:
This is a confidential search being conducted by Sataya on behalf of an Ultra-High-Net-Worth (UHNW) client. Due to the highly private nature of this search, specific location and family details will only be disclosed to shortlisted candidates. Should you not receive further communication within two weeks, please consider your application unsuccessful at this time.