Field Service Engineer - Production Print Equipment

Field Service Engineer – Production Print Equipment
Salary: Negotiable depending on experience

This is a great opportunity for a Field Service Engineer to join a well-established, market-leading managed print provider that genuinely invests in its people and service function.

You’ll be working with a Canon platinum partner, supported by a collaborative and experienced service team, with realistic workloads and a strong emphasis on quality, not volume.

The Role

You’ll be responsible for servicing, maintaining, and supporting Canon MFDs, ImagePRESS, and Pro-Print devices, including Fiery controllers and network integration. The role is field based, covering the East and South Midlands and surrounding areas, with a strong focus on first-time fix and customer satisfaction.

What you’ll be doing

* Servicing and maintaining Canon MFD and production print devices

* Supporting and configuring Fiery controllers and workflows

* Installing devices and integrating them into customer networks

* Setting up scan-to-email and scan-to-folder solutions

* Diagnosing faults and resolving issues efficiently

* Building strong relationships with customers

* Keeping service records accurate and up to date

What we’re looking for

* A skilled field service engineer, who has gained exposure to all/any of the following: Canon MFDs, ImagePRESS, and Pro-Print equipment (or a mixture of any of these)

* Comfortable working with Fiery controllers

* Good understanding of networked print environments

* Strong fault-finding and problem-solving skills

* Great customer service skills

* Full UK driving licence and right to work in the UK.

What’s in it for you?

* A salary which is open to discussinon based on knowledge and experience

* Company car and fuel card

* Pension scheme

* Ongoing training and development with a Canon certified partner

* Supportive, collaborative team environment

* Long-term, stable role within a respected business

If you're a skilled photocopier or print production engineer with exposure to Canon equipment, looking to work for a highly reputable business, please get in touch for further details