📍Location: East Croydon
🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
💷Salary: Competitive
🎉Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
📅Here's the exciting bit… A day includes:
Reviewing and building our store planograms and working with the buyers and merchandisers to ensure we are doing the right thing for our customers and our store teams.
Work with suppliers to find the best fixture solutions to help our customers understand and shop our ranges.
Working with the buyers on the strongest promotional plans for our stores, making sure the solution looks at which products are in which stores.
Getting involved in key company projects.
Getting to know our customers to help in making the right decisions for them.
Help improve the quality of stock in our store, and ensure we are pushing our own brand products.
Key Responsibilities:
Planogram Management
Work closely with the Merchandise Planner and Buying team, agreeing Range Review objectives and ensuring these are met on all plans in agreed range review timeline, planning meetings for all relevant parties.
Ensure that all planograms meet visual merchandising guidelines and planogram rules.
Manage discontinued stock effectively within category planograms, and highlight key risks ahead of plans going live.
Understand the impact of deranged stock on the business, and take necessary measures to prevent this.
Build plans in the merchandise centre or with Supplier Category teams, ahead of the range review as required.
Agree and deliver range review communication ahead of go live and co-ordinate with store operations.
Fixturisation
Ensure that all fixturisation is built into the planning process and sited on the planogram to reflect the merchandising principles.
Manage fixturisation projects and critical path for owned categories, meeting category objectives and ensuring merchandising principles are adhered to.
Analyse the impact of fixturisation and trays in stores, sharing data and findings with the wider team.
Range Management
Maintain all category range plans and ensure that they are kept up to data with the latest new lines.
Range all new products to store and update the category range plans accordingly.
Manage linked lines, owning for the team weekly. Understand the Superdrug shopper, and deliver range plans for each segment with this is mind.
Promotional Planograms
Own the promotional planogram sign off process for Cosmetics and Fragrance, and build all planograms in line with the Critical Path.
Challenge facings based on promotional forecasts and SKU level distribution.
Ensure that plans are communicated efficiently through the promotional bulletin
Maintain all weekly trackers and run weekly reports for the wider team.
Deliver planograms to stores.
Manage the relationship with the store teams and deal with queries promptly.
Manage the upkeep of all category range plans.
Build and maintain good working relationships with both internal and external stakeholders.
Work within agreed budgets and timescales.
✅ This job is a good fit for you if:
See every interaction with the customer as an opportunity to delight them and
comfortable using different platforms to communicate with them.
Understand customer needs and empowers others to remove any barriers to deliver great
service.
Use positive language and behaviours in all interactions with customers and colleagues, building trust and rapport.
Always prioritise actions which delight the customer/colleague.
Suggest and support new ideas and ways of working which are designed to improve service
Actively look for new ways of working through Ai that would benefit the business and move things forward
Actively developing your ability to use AI effectively and think critically about outputs
Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion
🎯 What you need to succeed:
Experience working in a store environment (or another visual planning role).
Attention to detail but aware of the bigger picture.
An aptitude to challenge the status quo.
Team focused and able to work collaboratively with other departments.
A desire to do what is best for our customers.
Numerate and a problem solver with some analytical skills.
Experience of the basic Office suite (Outlook/Word/Excel).
Confident using data to make tactical decisions.
Knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.
💡Here's what's in it for you:
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
- Come and be part of something special!