Sales Administrator
Location: UK (Office/Hybrid – depending on business needs)
Hours: Monday to Friday, 8:45am – 5:00pm (37.5 hours per week)
About the Role
My client, a well-established brand is looking for a highly organised and proactive Sales Administrator to join their team and support the growth of sales across the independent, foodservice, and wholesale sectors in the UK. This is a varied and fast-paced role where you will provide essential operational support to the Business Development team while ensuring excellent customer service and smooth day-to-day operations.
Key Responsibilities
- Process customer orders and coordinate deliveries with internal logistics teams and external partners
- Act as a key point of contact for customer enquiries, including logistics, payments, and promotions
- Build and maintain strong relationships with customers to support sales retention and growth
- Monitor sales data to identify trends and support initiatives to increase customer orders
- Assist with the planning and coordination of in-store demonstrations and promotional activities
- Support seasonal campaigns and ensure timely distribution of promotional materials
- Manage accounts receivable tasks, including sending invoices, statements, and payment reminders
- Liaise with the Finance team to ensure accurate customer account management
- Prepare monthly sales performance reports
- Maintain organised records, documentation, and sales materials inventory
- Handle incoming calls, correspondence, and general administrative duties within the sales department
About You
- Previous experience in a sales administration or customer service role
- Strong organisational skills with the ability to manage multiple tasks efficiently
- Excellent communication skills and a customer-focused approach
- Comfortable working with data, reports, and internal systems
- Proactive, detail-oriented, and able to work both independently and as part of a team
- Confident using Microsoft Office and CRM systems
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