Commercial Lines Account Handler

Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals.

BASIC SALARY: Up to £40,000

BENEFITS:
· 25 days holiday
· Pension contribution
· Financial assistance with insurance qualifications
· Free parking

LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford)

COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin

JOB DESCRIPTION: Commercial Lines Account Handler - Insurance

Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you’ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We’re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion.

KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance

As our Commercial Lines Account Handler, you’ll be responsible for:
· Managing policy renewals, mid-term adjustments, and day-to-day policy administration.
· Providing high-quality client service, including advice on risk management, market insights, and broking activity.
· Handling new business enquiries from initial marketing and broking through to ongoing administration.
· Supporting clients with claims administration.

PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance

To be successful in this role, you’ll be a confident communicator across multiple channels, with strong attention to detail.

In addition:
· You’ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements.
· Ideally, you’ll hold IF1, FIT, or an equivalent qualification. If not, we’re happy to support and fund this during your probationary period.
· Experience working within a regulated or compliance-driven environment would be beneficial.

THE COMPANY:

We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years.

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting.

INTERESTED? Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.

REF: SM18430, Wallace Hind Selection