Location: West Bromwich
£28,000 – £30,000 DOE
Monday to Friday, 07:00–16:00
About the Role
An opportunity has arisen for a Sales Co-Ordinator to join a busy commercial team. This role supports the full customer journey, from quotation through to invoicing, ensuring a smooth and compliant service throughout.
You will work closely with sales, technical, operations, and transport teams to coordinate customer requirements and maintain high levels of service delivery.
Key Responsibilities
* Manage customer enquiries via phone, email, and website
* Support preparation and coordination of customer quotations
* Arrange waste bookings and ensure correct documentation is completed
* Liaise with technical teams to confirm pre-acceptance requirements
* Raise accurate and timely customer invoices
* Resolve invoice queries and process credit notes where required
* Manage customer complaints and service issues
* Support onboarding of new customers and account setup
* Assist with key account reporting and scheduling
* Liaise with transport teams and drivers regarding job requirements
* Work collaboratively across sales, operations, and technical departments
Requirements
* Previous experience in hazardous waste or regulated waste environment (essential)
* Strong organisational and multitasking skills
* Excellent communication skills (written and verbal)
* High attention to detail and accuracy
* Proactive and solution-focused approach
* Ability to work across multiple internal teams
What’s on Offer
* £28,000 – £30,000 DOE
* Monday–Friday working pattern
* Stable, office-based role
* Training and development opportunities
* Exposure to commercial, technical, and operational functions
Apply now to be considered for this opportunity in West Bromwich
Salary description
£28000.00 - £30000.00 per year