At ASD Ltd, we are one of the UK's leading metal stockholders and processing suppliers. We support a wide range of industries with high-quality steel and metal products, backed by strong technical expertise and in-house processing capability.
We are also driving forward a more sustainable future, working closely with our customers, colleagues and communities to make a positive impact.
If you enjoy building relationships, spotting opportunities and turning conversations into results, this could be a great next step in your career.
The role
We are looking for a motivated and commercially minded Account Manager (Internal Sales) to join our busy sales team in Exeter (EX5 1BA).
This is a fast-paced, customer-focused role where you will manage accounts, develop new business and help drive sales growth. You will play a key part in delivering excellent service while ensuring customers receive the right solutions at the right time.
This is an office-based role working 37½ hours per week, Monday to Friday, office hours to be arranged.
What you will be doing
Every day will be varied, but your key responsibilities will include:
Turning incoming enquiries into sales opportunities
Building relationships with new and existing customers
Proactively contacting customers to grow sales and identify opportunities
Preparing accurate and timely quotations
Managing and developing a portfolio of customer accounts
Increasing customer spend, frequency and loyalty
Keeping CRM systems accurate and up to date
Working closely with colleagues to meet sales and margin targets
Handling customer queries and resolving issues quickly and professionally
Supporting credit control to ensure smooth payment processes
Staying aware of market trends and sharing insights with customersWhat we are looking for
We are open to experience, but you will need the right attitude and mindset to succeed in a sales environment.
Ideally, you will have:
Experience in sales or account management (industrial, manufacturing or metals sectors preferred)
Alternatively, operational experience within the steel industry with a desire to move into sales
A strong commercial mindset and motivation to achieve targets
Confidence working with numbers and data
Excellent communication and relationship-building skills
Strong organisation and attention to detail
Confidence using IT systems, specifically CRM systems and Microsoft Office
A consistent and stable work historyA full UK driving licence is useful, but not essential.
What you will get in return
We believe in rewarding our people properly. Alongside a competitive salary, you will receive:
Life assurance
Contributory pension (5% employee contribution matched by the company)
Retail and restaurant discount schemes
Gym and health club discounts
Holiday trading scheme
Cycle to work scheme
Medicash healthcare plan
Employee assistance programme
Financial wellbeing supportA note on safety
Due to the nature of our industry, we operate a safety-first culture. This includes drug and alcohol testing before employment and throughout your time with us; we have a zero-tolerance approach.
How to apply
Take the next step by submitting your application online and attaching your most up-to-date CV.
The application process will guide you through to our internal system. It is designed to be quick, straightforward, and easy to complete, taking just a few minutes of your time
Salary description
£30000.00 - £35000.00 per year