Sales Administrator

We're working with a well-established organisation within the textiles sector who are looking to add a Sales Administrator to their busy commercial team based in Smethwick. This is a fantastic opportunity for someone with strong administrative experience to join a fast-paced, supportive environment where accuracy and organisation are key.

Benefits:

Salary up to £28,000
Hours of work: 08:00am 16:30pm Monday to Friday 37.5 hours per week
Location: Smethwick
29 days holiday
Free onsite parking
Discounted Gym Membership
Employee discounts
EAP Scheme
Stable, long-term opportunity within an established business
Varied and fast-paced role with real responsibility
Supportive team environment
The Role
As a Sales Administrator you'll provide full administrative support to the commercial office, ensuring customer records, contracts, and reports are managed accurately and efficiently. This is a varied position where you'll be a key point of contact for both internal teams and external customers.

Key Responsibilities

Managing incoming communication via phone, email, and in person
Processing contractual documentation in line with company procedures
Updating internal systems and maintaining accurate customer records
Producing detailed reports for both internal stakeholders and customers
Processing sales orders, raising invoices, and managing billing queries
Handling manual invoices and credit notes
Supporting CRM systems, including assisting with internal training
Managing customer pricing updates and communicating changes
General administration including bookings, stationery, and invoice processing
Continuously reviewing and improving internal processes
Skills/Experience required:

Previous experience within a sales administration or busy admin environment
Strong working knowledge of Microsoft Office, particularly Excel
Experience using CRM systems and internal databases
Highly organised with the ability to manage multiple tasks and deadlines
Excellent communication skills, both written and verbal
Able to work independently and use initiativeIf this sounds like you, please apply today