Location: Crawley, West Sussex (Onsite role)
Hours: 40 per week
Contract: Temporary / Contract - 2 months
Rate: Up to £13.92 per hour
About the Role
We are seeking a proactive and customer focused Facilities Coordinator to join a high performing onsite team supporting a leading global organisation within the life sciences and healthcare sector. This is a key front line role, acting as the first point of contact for clients, visitors, and service partners, ensuring the smooth and efficient operation of a busy corporate facility.
You will play an essential part in maintaining a safe, functional, and high quality workplace environment, helping to deliver an exceptional day to day experience for all building users.
Key Responsibilities
Act as the primary interface for clients, visitors, and guests, delivering a professional and service driven experience at all times
Support day to day building operations including coordination of multiple service lines across the facility
Carry out light building maintenance tasks and escalate issues where required
Manage goods in, mailroom, and internal distribution activities
Respond to and resolve issues relating to building services including cleaning, catering, vending, security, parking, furniture, and meeting spaces
Provide hands on support across the facility as required to ensure smooth operations
Liaise with vendors, contractors, and service providers to ensure work is completed efficiently with minimal disruption
Monitor service delivery performance and support achievement of KPIs and SLAs
Report operational issues and performance updates to the Facility Manager
Maintain a strong focus on continuous improvement and client satisfaction
Ensure timely follow up on client requests and service issues
Support coordination of onsite services and ensure a consistently high standard of workplace experience
Undertake any additional duties required to support the facility and wider team
About You
Strong customer service background, ideally within facilities management, property, hospitality, or corporate services
Comfortable working in a fast paced onsite environment
Excellent communication and problem solving skills
Proactive, hands on, and solutions focused approach
Ability to coordinate multiple service streams and manage competing priorities
Strong attention to detail with a commitment to service excellence
Why This Role
This is an opportunity to join a globally recognised real estate and facilities management organisation, supporting a major client site with a strong reputation for operational excellence. You will be part of a collaborative onsite team where your contribution directly impacts workplace experience and service quality every day
Salary description
£13.00 - £14.00 per hour