Location: Office-based (Hybrid available after probation)
Salary: £28,000 - £35,000 (DOE)
Our client, a well-established freight forwarding company, is seeking an experienced Freight Forwarder / Logistics Coordinator to join their operations team.
In this role, you will be responsible for managing international shipments end-to-end, ensuring efficient movement of goods while delivering a high level of customer service.
Job Overview
* Arrange and manage international shipments via air, courier, sea, and road freight.
* Select appropriate carriers, routes, and transit options based on customer requirements.
* Prepare and provide accurate, competitive freight quotations including transport, customs, duties, and surcharges.
* Liaise with overseas agents, carriers, and service providers to ensure smooth cargo movement.
* Act as the main point of contact for customers, handling queries, updates, and service options.
* Monitor shipments end-to-end, providing real-time tracking updates and resolving any delays or disruptions.
* Review and manage key shipping documentation including airway bills, bills of lading, invoices, and packing lists.
* Coordinate with customs brokers to ensure compliant and timely clearance of shipments.
* Maintain accurate records and update internal systems with shipment and cost details.
* Support invoicing processes by providing accurate cost and billing information.
Job Requirements
* Experience within freight forwarding, logistics, or supply chain operations.
* Strong understanding of international shipping processes across air, sea, and road freight.
* Ability to prepare freight quotations and calculate costs accurately.
* Knowledge of shipping documentation and customs procedures.
* Strong communication skills with the ability to build customer relationships.
* Highly organised with strong attention to detail and problem-solving ability.
* Confident working in a fast-paced environment managing multiple shipments.
* Knowledge of Incoterms (desirable).
* Familiarity with dangerous goods regulations (IATA / IMDG) (desirable).
Salary & Benefits
* £28,000 - £35,000 (Depending on Experience)
* Full-time, permanent (Monday-Friday, 08:00 - 17:00)
* Hybrid working available after probation
* Annual company bonus
* Salary review
* Onsite parking
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for
Salary description
£28000.00 - £35000.00 per year