Liverpool
Full Time and Permanent
£34-37k + Commission
We are a well established automotive service provider operating multiple centres nationwide, specialising in vehicle servicing, MOT testing and repairs. Known for transparent pricing and high standards, we are deeply committed to delivering exceptional customer service and satisfaction.
Are you an experienced manager with a passion for customer relations?
Do you thrive in a fast paced environment where priorities can change and no two days are the same?
If so, this could be the opportunity for you.
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About the Role
As Centre Manager, you will take full responsibility for the leadership, performance and day to day operation of a busy automotive service centre. You will be accountable for success across all operational areas including people management, service delivery, sales performance, profitability and administration.
This is a hands on leadership role. You will work closely with the workshop team in the service bays-training motivating and supporting them as required to maintain a safe, efficient and high quality operation. Ideally, you will also be experienced and qualified to carry out MOT testing, fast fit repairs or servicing when business demands require.
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Key Responsibilities
* Proactively achieving and exceeding sales targets and operating budgets
* Driving high standards of customer service and consistency across the centre
* Ensuring customer satisfaction and transaction targets are met
* Managing and resolving customer complaints effectively and professionally
* Leading, motivating and developing the team to build a strong local reputation
* Managing stock levels and ordering requirements
* Supporting the development and growth of the centre, including local marketing and PR activity
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About You
* Minimum 2 years experience within the automotive industry (preferred)
* Proven track record of managing customer relationships
* Previous experience managing a small team
* Confident balancing commercial, operational and customer focused priorities
* Strong leadership presence with a hands on, solutions focused approach
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Essential Requirements
* Full UK Driving Licence
* Minimum 3 years management experience
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Salary & Benefits
* Salary: £34,000 - £37,000 per annum
* Company pension
* Performance related bonus, quarterly and incentive schemes
* Cycle to work scheme
* Employee discount
* Life insurance
* On site parking
* Referral programme
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Salary description
£25000.00 - £35000.00 per year