Workshop Controller

Job Title: Workshop Controller
Location: Staines-upon-Thames
Salary: £52,500 – £55,750 Basic
Hours: Monday to Friday Days
 
About the role:
 
We’re looking for a skilled and motivated Workshop Controller. This is a key position within a busy municipal workshop, combining hands-on technical work with leadership and operational oversight.
As the senior technician on site, you’ll be responsible for the day-to-day control of workshop activities while also carrying out maintenance and repair work across a varied fleet of vehicles and equipment.
 
Key responsibilities of the workshop controller:

Oversee daily workshop operations including job allocation, service scheduling, and workflow management
Maintain high standards of quality assurance and ensure all work is properly authorised and recorded
Diagnose faults and carry out maintenance and repair work on light and heavy vehicles
Ensure all job cards and paperwork are accurate, complete, and processed in a timely manner
Manage MOT scheduling (minimum three months in advance) and maintain up-to-date service schedules
Monitor vehicle maintenance history to identify warranty and repeat work
Coordinate parts ordering and maintain effective stock control
Ensure excellent customer and colleague communication at all times
Rebook incomplete work and keep customers informed of updates
Support and manage team rotas, including standby and weekend cover
Escalate unresolved or urgent issues to the Contract Manager
Provide technical guidance and support to workshop staff
Assist across other workshop locations when requiredSkills & experience required for this workshop controller role:

Proven experience in heavy vehicle workshop and maintenance environments
Ability to maintain a mixed fleet of light and heavy vehicles
Strong leadership skills with experience motivating and organising teams
Knowledge of municipal fleet operations
Experience managing parts, suppliers, and stock levels
Strong administrative skills with accurate and timely paperwork completion
Confident using vehicle management systems
Excellent communication and customer service skillsQualifications:

Automotive apprenticeship or HNC in Automotive Engineering (or equivalent)
HGV Licence (Category C) – essential
CPC qualification in Road Haulage – desirable Benefits of this workshop controller role:

Generous holiday allowance: 25 days plus your birthday, Christmas Eve, and New Year’s Eve off
Option to buy or sell up to one week of leave
Share Save Scheme: Opportunity to buy shares at a discounted rate
Profit Related Pay
Pension contributions: Up to 10% employer contribution
Family-friendly policies: Enhanced parental pay and fertility leave
Employee discounts: Travel, entertainment, shopping, motoring, and more
Volunteering day: One paid day per year
Life assurance & personal accident coverHow to Apply
 
Interested? For more details or to discuss your next career move, contact Macy at Kemp Recruitment on (phone number removed).
Reference: INDMM