About the Role
We are looking for an experienced and driven ASB Team Leader to lead the delivery of a high-quality Anti-Social Behaviour service within a local authority. This is a key leadership role focused on improving outcomes for tenants and communities, tackling complex cases, and ensuring a proactive, customer-focused approach to ASB management.
You will manage a team of ASB Officers while also handling a small caseload, providing expert guidance on complex cases and working closely with partners to reduce anti-social behaviour across communities.
Key Responsibilities
Lead and manage a team of ASB Officers to deliver an effective, customer-focused service
Oversee the investigation and resolution of ASB cases, ensuring compliance with policies and legislation
Manage complex and high-risk cases, providing expert advice and support
Carry out regular 1:1s, performance management, and team development
Work collaboratively with internal teams and external partners including Police, Social Services, and Health agencies
Represent the organisation at court proceedings and multi-agency meetings
Monitor service performance and drive continuous improvement
Ensure safeguarding concerns are identified and managed appropriately
Prepare reports and briefings for senior leadership
Maintain up-to-date knowledge of housing, ASB, and relevant legal frameworks
Skills & Experience
Proven experience managing anti-social behaviour cases within a local authority or similar environment
Experience leading and managing teams
Strong knowledge of ASB, housing, and tenancy legislation
Experience working with multi-agency partners to resolve complex issues
Excellent communication, negotiation, and conflict resolution skills
Ability to manage a varied workload and make sound decisions under pressure
Strong IT skills including housing systems and Microsoft Office (Excel and Word)
Additional Information
Full UK driving licence required and access to a vehicle
6 months contract with potential extension
Salary description
£21.00 - £27.00 per hour