Pension Administrator

Key Responsibilities

Manage Pension Plans: Oversee the administration of various pension plans, to ensure they are compliant with regulations and organisational policies.

Record Maintenance: Maintain accurate records of contributions, benefits, and plan changes.

Client Communication: Serve as a point of contact for clients, providing guidance and information regarding pension-related inquiries.

Process Applications: Review and process retirement applications, ensuring all necessary documentation is complete and accurate.

Reporting: Prepare and submit required reports to clients/advisors and regulatory bodies.

Qualifications

Experience: Relevant experience in pension administration (2 to 4 years minimum).

Skills

* Strong knowledge of pension schemes and regulations

* Excellent attention to detail and accuracy in data entry and calculations

* Proficient in using pension administration software and Microsoft Office Suite

* Effective communication skills to liaise with clients, colleagues, and external stakeholders

* Ability to prioritize and manage multiple tasks within deadlines

* Problem-solving and analytical skills to resolve complex pension queries

* Strong organizational skills to maintain accurate records and documentation

* Understanding of financial and numerical concepts for pension calculations

* Ability to work independently and as part of a team in a fast-paced environment

* Commitment to maintaining confidentiality and data protection standards

Day-to-day tasks

As a pensions administrator you will:

* answer customer queries by email, phone or letter

* use a computer system to check and update records

* calculate the amount of money people will receive

* process money paid towards a person's pension

* transfer benefits from one pension to another

* arrange the payment of pensions

* keep up to date with pension and tax laws

* Supporting Investment and insurance administration