Location: Keele (hybrid working)
Function/Discipline: Background Checking Services
Salary: £26,140 Per Annum
Are you passionate about ensuring compliance and making a positive impact in the world of background checking? Join our dynamic team as a Background Checking Coordinator! In this vital role, you will work collaboratively to ensure candidates meet client-specific background screening requirements while providing exceptional support throughout the process.
What You'll Do:
Conduct screening checks within your work allocation pool, ensuring adherence to strict SLAs.
Support candidates in submitting accurate data for checks to be completed efficiently.
Alert Account/Operational teams to any adverse findings within candidate cases.
Manage and maintain precise records in line with client requirements.
Become a super user on our Technology Platform, fully utilising automated functionalities.
Handle client and candidate queries as an escalation point, providing solutions where possible.
Proactively review and suggest improvements to processes, with management approval.
Uphold the team's vision and standards, demonstrating our core values in every interaction.What We're Looking For:
To thrive in this role, you should have:
An understanding of compliance requirements, ideally visa and current laws.
Strong negotiation and problem-solving skills.
Excellent customer-facing skills, with the ability to handle queries assertively.
Intermediate MS-Office skills and system knowledge.
Good administrative, verbal, and written communication skills.
A methodical, meticulous approach with attention to detail.
Strong time management skills and the ability to work under pressure and unsupervised.Preferred Experience:
Background in a contractual or administrative environment.
Experience in a client-facing or customer service setting.
Familiarity working in a team environment within an office.
Education to GCSE standard, with an administration background preferred.
Why Join Us?
We believe that a diverse and inclusive workplace is the key to success. You'll be part of a supportive environment that values integrity, teamwork, and growth. If you're ready to take on this exciting challenge and contribute to our mission, we want to hear from you!
Apply now to embark on a rewarding career journey with us as a Background Checking Coordinator. Your expertise can make a difference!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
Salary description
£25500.00 - £26500.00 per year