Property Management Specialist(业务拓展事业部）
Company Overview:
Join our dynamic team at Yourslink, Ltd. With over a decade of experience in the UK real estate investment market, we specialize in delivering top-tier property management services and Chinese-British real estate investment consulting. Our headquarters are located in Manchester, with a strong presence in major cities including London. Our team comprises professionals with extensive expertise in real estate investment, property management, property consulting, and education consulting.
Job Description:
As a Property Management Specialist, you will be an integral part of our dedicated team, responsible for the following:
- Managing the day-to-day operations of UK property rental clients, including but not limited to lease document preparation, hardware repairs, correspondence handling, utility registrations and updates, and addressing routine concerns.
- Maintaining and nurturing strong client relationships, skillfully negotiating to resolve issues, and proactively reducing complaint rates.
- Utilizing English for effective communication with overseas resources to address client needs.
- Handling essential paperwork in daily operations, including bilingual correspondence, English communication, and file management.
- Collaborating with department leaders to accomplish additional tasks as needed.
岗位职责:
1. 英国物业租赁客户的日常运营工作，包括但不限于租期的材料准备、租期的硬件报修、信件收发、水电气等注册更新、日常问题处理等，租赁期后物业检查等:
2. 负责维护良好的客户关系，利用客户协商解决客户的问题，降低投诉率;
3. 使用英语与海外相关资源进行沟通并解决客户问题;
4. 处理日常工作中的文书工作，包括但不限于双语书信往来、英文沟通、文件存档等:
5. 配合部门负责人完成其他工作。
Requirements:
We are seeking individuals who meet the following qualifications:
- Bachelor's degree or higher.
- Proficiency in using English and Chinese as a working language.
- Strong work ethic, attention to detail, effective communication skills, and a high level of responsibility.
- Strong self-management skills, the ability to think independently, and the willingness to contribute constructive suggestions.
任职要求:
1.大学本科以上学历:
2.可以用英语作为工作语言:
3.工作认真严谨，学习、沟通能力强，有责任心;
4.自我管理能力强，能够自主思考提升，提出建设性意见。
Location：29 Lincoln's Inn Fields, Holborn，WC2A 3EG