We’re Big Bus Tours, the world’s largest independent operator of open-top sightseeing tours. Since starting our journey in 1991 with just three buses, we’ve grown into a global fleet of over 400 vehicles, welcoming more than 5 million passengers every year across Europe, North America, the Middle East, and Asia Pacific. Our hop-on, hop-off tours inspire the spirit of adventure and offer a flexible, first-class way to discover the world’s most iconic cities, turning tourists into explorers and leaving every passenger with a story to tell.
Building on this success, we’ve expanded our portfolio to include Big Duck Tours, the world’s newest and most exciting amphibious sightseeing experience. Operating innovative 100% electric “Ducks,” Big Duck Tours delivers unforgettable journeys by both land and water, combining entertainment, discovery, and a strong commitment to sustainability. Following a proven launch in Singapore, the brand is set to expand into major global destinations, starting with London in 2026.
As we continue to grow within our existing cities and expand into new locations worldwide, our ambition remains the same: to be the number one thing to do in every world-famous city.
Our Central Support Office, located in Victoria, London, is a driving force behind our business. With a team of specialists, they provide tailored support to our cities worldwide. If you want to get onboard check out the vacancy below.
- Vacancy: Accounts Payable/Accounts Receivable Specialist
- Hours: 37.5 per week
- Working type: Hybrid, 2 days in the office, subject to change
- Salary : £34,000
- Location: Victoria, London
Overall Purpose
We require an enthusiastic and highly motivated individual to join the Group Finance team as an Accounts Payable/Accounts Receivables Specialist within our Head Office department.
The Accounts Payable element is to ensure all invoices received are appropriately processed, recorded, authorized, and raised for payment in a timely manner.
The Accounts Receivable element ensures all debtor invoices are issued correctly, accounts maintained, queries resolved, and balances paid before becoming overdue.
Overview of Duties & Responsibilities
Accounts Payable (AP):
- Review and verify incoming invoices for accuracy, completeness, and appropriate approval.
- Enter invoices into the accounting system and ensure proper coding and classification.
- Prepare and process payments to vendors, ensuring timely and accurate disbursement.
- Maintain vendor records, including contact information, payment terms, and relevant documentation.
- Manage purchase orders, ensuring alignment with invoices, and build strong relationships with key stakeholders to resolve any purchase order issues in a timely manner.
- Reconcile vendor statements and resolve any discrepancies or issues.
- Collaborate with internal departments to resolve invoice-related inquiries and discrepancies.
- Assist in month-end closing activities, including accruals and expense analysis.
- Support the Finance Manager with ad-hoc reporting and analysis as needed.
- Assist in month-end closing activities, including revenue recognition and reporting.
Accounts Receivable (AR):
- Work with global trade partners to ensure timely collection and manage new customer set up process
- Reconcile all Global trade and PBP partners monthly
- Assist in preparing and distributing customer invoices, ensuring accuracy and completeness.
- Monitor customer accounts to ensure timely and accurate payment collections.
- Follow up on past-due accounts through phone calls, emails, and written communication.
- Resolve customer billing discrepancies and address inquiries in a timely manner.
- Maintain accurate and up-to-date customer records, including contact information, payment terms, and communication history.
- Prepare and analyse aging reports and provide recommendations for collections efforts.
- Collaborate with the AR team to reconcile customer accounts and resolve any outstanding issues.
General Responsibilities
- Maintain a comprehensive understanding of company policies and procedures related to AP and AR functions.
- Stay updated on industry trends and best practices to suggest process improvements and optimize efficiency.
- Assist with general accounting tasks and ad-hoc projects as the Finance Manager assigns.
- Adhere to financial controls and maintain the confidentiality of financial information.
- Foster positive relationships with internal stakeholders, vendors, and customers.
- Collaborate with cross-functional teams to improve overall financial operations and customer experience.
Qualifications & Experience
- Previous experience in an accounts receivable and payable environment is essential.
Skills & Knowledge
- Understanding of the accounts receivable and payable processes
- Good understanding of the travel/tourism industry is preferred but not essential
- Previous experience using SAP ByD or similar
- Proficient in the use of Microsoft Word and Excel
- Excellent communication skills
- Time management
- Proven ability to manage multiple work streams at the same time while paying strict attention to detail
Competencies
- Communication – The ability to express ideas or facts in a clear and persuasive manner.
- Analytical – Able to identify issues, analyse data, and propose effective solutions.
- Resilience: Maintains performance under pressure and in challenging situations.
- Discrete - Able to manage data confidentially
What we offer
We are proud to offer all our colleagues a competitive benefits package, which includes:
- 25 Days Holiday + Bank Holidays, Increasing to 30 with L.O.S
- Employee Assistance Programme
- Performance Bonus Scheme
- BUPA Cash Plan
- Enhanced Maternity & Paternity Pay
- Aviva DigiCare+ (Remote GP & 2 Medical Opinion)
- Death in Service
- Cycle to Work
- Complimentary Big Bus Tickets
- Merlin Attractions Discounts
- 5% Employer Pension Contribution
- Sick Pay Scheme
- Employee Referral Scheme
Next Steps
To apply for this role please click ‘Apply’, there is no lengthy application form and cover letters are optional. Once submitted, your application will be reviewed by the hiring manager(s). Due to the volume of applicants our vacancies regularly receive, please allow 2 weeks from the closing date to hear back regarding your application although our team will endeavour to contact every applicant as soon as practicable.