Product Owner – Customer & Commercial Systems
📍 London, Luton, Leicester, Sheffield (Hybrid – 3 days onsite)
💰 Up to £60,000 + Benefits
A large-scale UK consumer services organisation is expanding its Product function and is hiring multiple Product Owners across Customer, Commercial and Operations domains.
These roles sit within a newly structured product-led environment, working across a diverse portfolio of systems and platforms that support customer experience, revenue generation and operational efficiency.
This is an opportunity to work across complex, business-critical products, collaborating with stakeholders across the organisation and playing a key role in shaping how products are delivered moving forward.
What You’ll Be Doing
• Owning and maintaining a prioritised backlog aligned to business and customer needs
• Translating business requirements into clear user stories and acceptance criteria
• Working closely with engineering and platform teams to deliver product improvements
• Participating in Agile ceremonies including sprint planning, reviews and retrospectives
• Collaborating with stakeholders to gather requirements and manage expectations
• Identifying and managing dependencies across systems and teams
• Supporting delivery through clarification, prioritisation and ongoing refinement
• Monitoring product performance and using data to inform future enhancements
What They’re Looking For
• Experience working as a Product Owner or similar role in a delivery-focused environment
• Strong backlog management and user story writing experience
• Comfortable working with multiple stakeholders across business and technology teams
• Experience working in Agile environments
• Ability to balance competing priorities and manage expectations
• Strong communication skills and a collaborative approach
Why This Role
• Opportunity to join a growing product function with strong backing and clear direction
• Exposure to a broad product landscape across customer, commercial and operational systems
• Work closely with senior stakeholders across marketing, sales, finance and operations
• Fast-paced environment with real ownership and visibility of impact
• Clear opportunity to progress into more senior product roles over time
Process
1st Stage Panel Interview
2nd Stage Follow-up with Head of Product
Please note:
We are an equal opportunity employer. Regardless of race, gender or age, we implore you to apply if you feel that you may be a good fit for the role. Whilst we make every effort to get back to every applicant, sometimes you may not get a response due to the sheer volume of applications.
We are also, unfortunately, unable to accept applicants who require visa sponsorship.