Conversion Officer

Job Title: Conversion Officer
Department: Recruitment and Business Development
Location: Derby
Reports To: Head of Business Development

Role Overview

The UKMC Conversion Team Member is responsible for managing and supporting the
end-to-end conversion process of candidates into fully compliant and deployable staff.
This role ensures that all candidates meet regulatory, organizational, and client
specific requirements while delivering a smooth and efficient onboarding experience.

Key Responsibilities

• Coordinate and manage candidate conversion processes from offer acceptance
to full compliance
• Review and verify documentation to ensure adherence to UK regulatory and
company standards
• Liaise with candidates to collect outstanding information and provide guidance
throughout onboarding
• Track candidate progress using internal systems and maintain accurate, up-to
date records
• Collaborate with recruitment, compliance, and operations teams to ensure
timely conversions
• Identify and resolve issues or delays in the conversion pipeline
• Maintain a high level of communication with stakeholders regarding candidate
status
• Support continuous improvement initiatives to streamline conversion processes
• Ensure all activities align with data protection and confidentiality policies
Key Skills & Experience
• Strong administrative and organizational skills
• Excellent attention to detail and accuracy
• Effective communication and interpersonal abilities
• Ability to manage multiple tasks and meet deadlines in a fast-paced
environment
• Proficiency in Microsoft Office and/or CRM systems
• Previous experience in recruitment, onboarding, or compliance (preferred)
• Understanding of UK employment and compliance requirements (desirable)

Personal Attributes
• Proactive and solution-oriented mindset
• High level of accountability and ownership
• Team player with a collaborative approach
• Adaptable and able to handle changing priorities
• Professional and customer-focused attitude

Performance Metrics
• Conversion turnaround time
• Compliance accuracy rate
• Candidate satisfaction and engagement
• Pipeline efficiency and backlog management

What We Offer
• Opportunities for career growth and development
• Supportive and collaborative team environment
• Training and continuous learning opportunities

UK Management College