Customer Service Specialist
Location: Bedford (Office-based for 4-6 weeks)
Working hours: Monday to Friday – (you have the option to work the following shifts: 7am-3pm, 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm)
Pay rate: £13.54 per hour plus overtime
Contract: Temporary
Start Date: Monday 27th April 2026 + Tuesday 5th May 2026
About the Role
We are seeking a Customer Service Specialist to join the busy customer services team within a large, well-established corporate organisation. This is a fantastic opportunity to support with a backlog of online bookings.
You’ll be part of a focused, collaborative team that values accuracy and efficiency. The team is diverse, experienced, and committed to delivering exceptional service.
Key Responsibilities
- Liaise with customers via email and phone to resolve queries.
- Handle incoming calls from customers regarding outstanding appointments
- Multi-task across administrative and customer service duties.
What We’re Looking For
- Solid Customer Service experience with some admin experience
- Excellent IT skills
- Ability to multi-task and manage workload effectively.
- Strong communication skills and attention to detail.
Why Join?
- Work for a leading corporate organisation with a supportive team.
- Competitive hourly rate and potential for extension.
Interested? Apply today and start your new role next week