Fundment is a fast-growing wealth infrastructure company embarking on an exciting growth phase, looking to hire an Investment Operations Associate to join our growing team.
Fundment is transforming the platform experience for advice firms and their clients. Our technology delivers efficiencies through market leading workflows for account opening, integrations with other tools and software systems, and by meeting adviser and client needs via a toolkit offering streamlined transfers, advisory portfolio management tools, a wide range of MPSs, custom indexing technology, and all the in-house wrappers they expect. Free from decades of outdated technology, inefficiencies and high costs, Fundment gives advisers and their clients a simple, modern, platform experience.
This role sits at the core of our platform operations, supporting the day-to-day execution and oversight of investment activity across trading, corporate actions, and data management.
You will play a key role in ensuring transactions are processed accurately and efficiently, while supporting clients and internal teams with platform-related queries. This is a hands-on position with exposure to the full investment lifecycle within a modern wealth platform, offering strong opportunities to develop your technical knowledge and operational expertise.
Key Responsibilities
Trade & Transaction Management
- Review and validate trade files, investigating and resolving any exceptions or rejections
- Support the trade lifecycle, including corrections and issue resolution
- Ensure trade reporting files are accurate, complete, and delivered on time
Corporate Actions & Income
- Manage corporate actions processing, including booking and client communications
- Reconcile dividends and excess reportable income (ERI)
- Support the delivery of accurate client tax reporting
Client & Platform Support
- Act as a point of contact for client queries relating to trading and portfolio management
- Manage shared inboxes and ensure timely, high-quality responses
- Help clients understand platform processes and workflows
Data & Reconciliations
- Maintain static data and support the onboarding of new investment products
- Assist with daily reconciliations, including support for CASS-related processes
- Ensure the accuracy and integrity of investment data across the platform
Regulatory & Client Remediation
- Investigate and resolve trade and operational errors, including performing financial impact calculations (gains/losses)
- Coordinate and support client remediation activities, ensuring clients are treated fairly
- Ensure all actions are completed in line with regulatory requirements and internal policies
Wider Operations Support
- Support internal transfers and other platform processes
- Collaborate with the wider operations team on process improvements and ad hoc projects
Essential Requirements:
- 3 years proven experience in investment operations, within a platform, custodian, or wealth manager
- Strong understanding of trade lifecycles, settlements, and corporate actions
- Experience handling trade errors, break resolution, and client remediation processes
- Familiarity with reconciliations and regulatory frameworks (e.g. CASS)
- Highly organised, with strong attention to detail and accuracy
- Collaborative and team-oriented, with a willingness to take ownership
- Motivated to learn and develop within a growing fintech environment
Desirable:
- Progress towards or completion of a relevant qualification (e.g. IOC or IMC)
- Comfortable working in a fast-paced environment with tight deadlines
Why join us?
Be part of our flexible and supportive work environment, where our innovative team value collaboration and trust. Make an impact and challenge yourself to continually improve, raise standards and see how your work contributes to our future goals.
We support our team with the flexibility to work on a hybrid basis, 3 days a week in our beautiful London office.
- Full time permanent position
- 28 days annual leave plus bank holidays
- Enhanced maternity/paternity/adoption leave
- 6% employer contribution
- Bupa Private health insurance
- Medicare Cash Plan
- International travel insurance
- Life Assurance
- Employee Assistance Programme
We are happy to consider any reasonable adjustments that applicants may need during the recruitment process.
We will evaluate applications within 2 weeks, video interviews will be followed by in person final interviews in Fitzrovia.
Fundment Values
- Collaborative
- Innovative
- Supportive
- Flexible
- Trustworthy