Commercial Account Handler

Commercial Account Handler 
Isleworth
Jaggi & Co
Full time
Permanent

Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London.   We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually

An opportunity has arisen for a Commercial account handler to join the team, who can complement the existing structure to help develop the company further.   

You will be responsible for working closely with management in broking New and Existing business including Renewals.

The ideal applicant will be an individual experienced in the insurance industry transacting Commercial Insurance contracts, New Business and Renewals, a positive attitude, a willingness to learn and who would like to join a small but growing firm.  
Progress towards or achievement of Cert CII qualifications essential.

Key Attributes

Working understanding of Commercial insurance products and policies
Knowledge of underwriting terms, policy wording, and coverage limits
Ability to process mid-term adjustments, renewals, and claims queries
Investigation skills to resolve policy issues and coverage gaps
Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client
Ability to explain complex policy details in simple terms
Professional email and phone etiquette
Strong listening skills to understand client needs
Keeping track of deadlines (renewals, endorsements, documentation)
Professional and trustworthy
Team Player but able to work independently

Computer & keyboard skills

Navigation of standard office PC Systems   
Essential working knowledge of Microsoft Word and Excel
Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial
Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR

Salary, Benefits & Hours

£35,000 to £40,000 (depending on experience) plus opportunity for bonus 
Monday to Friday 8.30am to 5.30pm plus one Saturday morning per month 9am-1pm
Parking Onsite
28 days holiday including bank holidays
Pension
Learning & Development Support

REF-(Apply online only)