Ocean Import Operations

Ocean Freight Import Coordinator

Location: Fareham, South England
Salary: Up to £36,000
Job Type: Full-time, Permanent

We are recruiting for an experienced Ocean Freight Import Coordinator to join a small, family-run freight forwarding company based in Fareham.

This is a great opportunity for someone with ocean import experience who is looking to join a close-knit team where they can take ownership of shipments, work closely with customers and be part of a supportive business with a personal approach.

The company is well established within the freight forwarding sector and offers a friendly working environment, long-term stability and the chance to work across a varied customer base.

The Role

As Ocean Freight Import Coordinator, you will be responsible for managing ocean import shipments from start to finish, ensuring goods are moved efficiently, accurately and in line with customer requirements.

You will liaise with customers, shipping lines, overseas agents, hauliers and internal teams to ensure a smooth import process.

Duties and Responsibilities

Coordinate ocean freight import shipments from origin through to final delivery
Handle FCL and LCL import movements
Liaise with customers, shipping lines, overseas agents and hauliers
Arrange customs clearance instructions and delivery bookings
Monitor shipments and keep customers updated throughout the process
Process shipping documentation accurately
Resolve queries, delays and operational issues
Ensure all files are completed correctly and in line with company procedures
Provide a high level of customer service
Support the wider operations team when required

Requirements

Previous ocean freight import experience
Experience working for a freight forwarder is essential
Good knowledge of FCL and LCL import procedures
Understanding of customs clearance processes
Strong communication and customer service skills
Good attention to detail and organisational skills
Confident dealing with customers, suppliers and overseas agents
Able to work well in a small team environment

Package

Salary up to £36,000
Full-time, permanent position
Small, family-run freight forwarding company
Friendly and supportive working environment
Varied ocean import role
Long-term career opportunity
Fareham, South England locationWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy