Renewable Energy Administrator

Renewable Energy Administrator
Location: Ellesmere, SY12 0AN
Salary: Competitive depending on experience
Contract: Full time, Permanent
Hours: Monday – Friday 8am-5pm Saturday 9am-12pm one day per month
Benefits: Company pension, 29 days holiday (additional holidays allocated on length of service), loyalty scheme
We are looking for an ambitious individual with a willingness to learn to join our renewable energy department at Princes LHS in Ellesmere.
The ideal candidate would be someone who is friendly, dedicated and wants to work in a fast-paced office environment, dealing with customers both over the telephone as well as in our Renewable Energy Showroom.
You will be trained in house and will gain experience working within our renewable energy department, shadowing the rest of the team & assisting as and when required.
This role involves:
• Customer service and handling general enquiries face to face, over the phone and email advising customers on the best renewable solution for them
• Assisting the Solar PV/Battery & heat pump managers
• Providing customer quotations using our desktop software.
• Updating the office job systems and customer records
• Registering installation works with governing bodies using online portals
• Assisting in helping to develop an already busy department in an industry which is experiencing rapid growth
• Learn about the various different types of renewable energy solutions such as heat pumps, solar PV, battery storage.
• Compile customer handover packs following completion of works,
• Upload photo evidence in association with ongoing contract works for grants.
• Liaise with our social media manager, providing information for social medial posts including taking photo’s of installations and obtaining customer testimonials.
• Following up on quotes sent.
Previous Experience:
Experience of the renewable energy sector is not essential as training will be given, however previous experience would be beneficial.
Previous experience in an administration role is essential, please do not apply if you have no office admin experience