Location: Kidderminster
Salary: £45,000 - £55,000 + excellent benefits
We're supporting a highly innovative, international engineering organisation at the forefront of advanced propulsion systems, delivering complex, safety-critical products into the defence sector.
We're looking for a proactive, people-focused Facilities Manager to lead the delivery of high-quality workplace and soft facilities services across a busy, multi-functional site.
This role is all about creating a safe, efficient, and well-run environment where people can perform at their best. You'll take ownership of day-to-day facilities operations, service partners, and team leadership - ensuring a seamless workplace experience for all stakeholders.
What you'll be responsible for
Leading the delivery of soft FM services including cleaning, security, waste, catering, and front-of-house
Ensuring a safe, compliant, and well-maintained working environment for all employees and visitors
Managing third-party service providers, driving performance against SLAs and KPIs
Building strong relationships with internal stakeholders and acting as a key point of contact for workplace services
Overseeing day-to-day facilities operations and resolving issues quickly and effectively
Supporting minor works, refurbishments, and workspace improvements
Driving service improvements, efficiencies, and cost optimisation initiatives
Leading, developing, and motivating on-site teams to deliver consistently high standards
Supporting business continuity and responding to incidents or emergencies when required
What you'll bring
Essential:
Proven experience in a Facilities Management role with a strong soft services focus
Experience managing outsourced service providers and contracts
Strong stakeholder management and communication skills
Good understanding of health & safety and workplace compliance
Desirable:
IOSH or equivalent H&S qualification
Membership of a professional body (e.g. IWFM)
Experience using CAFM or facilities systems
You'll thrive in this role if you:
Are highly organised and take pride in delivering a great workplace experience
Build strong relationships and influence stakeholders
Are proactive, solutions-focused, and calm under pressure
Enjoy leading teams and getting the best out of service partners
Take ownership and drive standards consistently
Why this role matters
You'll play a key role in shaping the day-to-day workplace experience - ensuring services run smoothly, standards are high, and the environment supports productivity, wellbeing, and engagement.
If you enjoy leading from the front, improving services, and making a visible impact, this is a great opportunity to step into a role where you can truly add value
Salary description
£45000.00 - £55000.00 per year