Director of Workforce Planning

The Role:

Why Oviva?

At Oviva, we’re on a mission to make sustainable, personalized, clinically effective care accessible to everyone.

Our digital programmes support people living with weight related illnesses. While weight loss is a goal for many, our approach is about so much more: improving health, building confidence, and enhancing quality of life.

We’ve already supported over one million people across the UK, Switzerland, Germany, and Poland – and we’re just getting started. Every conversation, coaching session, and line of code brings us closer to a healthier future. Join us, and be part of the team making that future possible.

The Role:

As a strategic leader, you will own scalable planning and decision-making frameworks that connect operational, clinical, and financial data across pathways. This includes improving the data points, workflows, and leakage points that influence forecasting, workforce utilisation, cost per patient, service performance, and clinical delivery effectiveness.

The role combines strategic foresight, operational leadership, and analytical capability. You will translate business strategy into scalable workforce models, operating frameworks, and data structures that enable high-quality, efficient, and compliant care delivery, while also driving the practical use of data, analytics, and AI to improve forecasting, decision-making, and workflow design. This position plays a key role in shaping Oviva UK’s clinical delivery operating model, informing executive decision-making, and embedding best practice across workforce planning, operational analytics, and data strategy.

Job Requirements

Essential

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Significant leadership experience in workforce planning, capacity strategy, or operations within the UK market.

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Proven track record of operating at Director or senior leadership level in complex, fast-scaling organisations.

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Deep expertise in forecasting, workforce modelling, demand and supply planning, and operational performance optimisation.

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Strong commercial acumen with the ability to link workforce strategy to financial and business outcomes.

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Advanced analytical capability, including expertise in Excel/Google Sheets and business intelligence tools (e.g., Tableau, Power BI) complemented by practical AI capabilities and basic coding experience (such as SQL or Python) to manage and interpret large data sets effectively.

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Experience identifying, structuring, and improving the key data points, workflow dependencies, and data quality gaps that influence forecasting, utilisation, service performance, and planning accuracy.

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Demonstrated ability to influence executive stakeholders and drive cross-functional alignment.

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Experience leading transformation programmes and embedding scalable operating models.

Desirable

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Experience in healthcare, digital health, or regulated service environments in the UK.

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Familiarity with workforce management platforms .

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Knowledge of UK employment law, NHS commissioning structures, or clinical service delivery models.

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Experience applying Lean, Agile, or other continuous improvement methodologies.

Education & Qualifications

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Degree in Operations Management, Business, Data Science, or a related field or equivalent experience.

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Equivalent senior leadership experience in workforce planning or operations will be considered.

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Relevant certifications in workforce planning, analytics, or programme delivery are advantageous.

Job Responsibilities

Operational Planning, Workforce Management & Scheduling Excellence

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Set the strategic direction for scheduling and real-time workforce management across UK operations.

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Ensure scheduling frameworks balance patient demand, employee experience, and regulatory compliance.

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Drive optimisation of workforce utilisation, productivity, and service levels through data-led interventions.

Transformation & Continuous Improvement

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Champion innovation in workforce and operating models, including flexible staffing, hybrid delivery, and new role design.

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Embed continuous improvement methodologies to enhance efficiency, scalability, and resilience, and data quality across planning workflows..

Leadership & Organisational Development

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Build and lead a high-performing workforce planning and operational analytics capability function, setting vision, structure, and capability requirements.

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Coach and develop team leaders and analysts, fostering a culture of accountability, analytical rigour, innovation, and continuous learning.

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Act as a senior cultural leader, role modelling Oviva’s values and driving cross-functional collaboration.

Job Benefits

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The opportunity to make a meaningful impact in revolutionizing healthcare

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Exciting and rewarding role in the high-growth environment

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Training and development opportunities, with a personal learning allowance

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We embrace flexibility & remote working

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We provide a home working allowance to enable you to set up your workspace in a way which suits you

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Competitive Salary & company pension

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Enhanced Maternity, Paternity & adoption leave

Having a culture that people want to work in, is very important to us. We do this by keeping our values at the forefront of everything we do:

We put the patient first, We empower our teams, We make it happen

Oviva is passionate about creating an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. We are a truly inclusive place to work, where everyone can be themselves and everyone is welcome. We welcome and encourage applicants from all backgrounds and identities, including but not limited to race, ethnicity, gender, sexual orientation, age, ability, religion, and socioeconomic status. We actively seek out candidates who bring a unique perspective to help us build a stronger, more inclusive team.

We're Proud to be a Disability Confident Employer

Ready to make a difference? Join us in transforming digital healthcare. Apply today