Location: Tunbridge Wells,
Hours: Office Based - 8-5pm Monday - Friday
Salary £28,700 per annum + Excellent Benefits Package including 25 days holiday (pro rata) and Bank Holidays, Pension, Life Insurance, +++
Are you a highly organised administrator with a knack for scheduling jobs and planning diaries? Do you thrive in a dynamic environment where you can make a real impact and work in a fast paced environment? If so, read on.
What You'll Do:
As a Scheduling Administrator, you will play a pivotal role in optimising service operations within this busy customer based team. Your primary responsibilities will include:
Works Scheduling/Planning: Allocate the right trades for the job, ensuring they are given appropriate appointment slots and managing appointments geographically for travel efficiency.
Immediate Scheduling: Schedule all works orders as soon as they are received through various channels (mailboxes, portal, and interactive planner) to meet target timescales and achieve contractual KPIs.
Appointment Monitoring: Keep a close eye on the system to ensure that appointments are honored by the workforce. Manage all system administration, including completions, rejected appointments, and contractor information, promptly reporting any issues to your manager.
Customer-Centric Service: Providing customer service and information update to customers.
Appointment Coordination: Manage appointments that require multiple trades or subcontractors, ensuring seamless service delivery.
Diary Management: Collaborate with the allocated Supervisor to review diaries, ensuring works are ready to commence with pending materials and tests.What We're Looking For:
To succeed in this role, you should have:
Strong organisational and scheduling/planning skills.
Sound abilities within Microsoft Office - Word, Excel and Outlook.
Excellent communication abilities, both written and verbal.
A proactive approach to problem-solving and the ability to work under pressure.
A keen eye for detail and a commitment to maintaining high standards.
Experience in a similar administrative role within the property or related industry is a plus.This is a fantastic opportunity to make your mark in a vibrant environment where your contributions are valued. With a supportive team and a focus on professional growth, you'll find yourself in a role that is both rewarding and dynamic.
How to Apply:
If you're ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV online.
This role is being managed by Debbie Foster - Office Angels - Tunbridge Wells - (phone number removed) (url removed)
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£28700.00 - £28700.00 per year