Senior Administrator (Building Services)

JR307: Senior Administrator (Building Services)

Location: Leatherhead, Surrey

Salary: £31,241.60 per annum

Overview:

First Military Recruitment is working in partnership with our reputable client who is seeking a Senior Administrator (Building Services) to join their team.

The role focuses on delivering efficient administrative and clerical support while ensuring smooth operational processes. The successful candidate will provide residents and clients with information and support throughout all stages of service delivery and works within a property maintenance environment.

Duties and Responsibilities:

Coordinate all repair works, maintaining communication with clients, residents, site staff, and subcontractors
Provide quotations for works
Arrange site surveys with Supervisors and FOMs
Manage administration of works from pre-start through to handover
Raise and input new projects/work orders using the Oneserve system
Prepare Applications for Payment (AFP) based on operative timesheets and schedules of rates
Collate and issue monthly and weekly financial statistics
Monitor job progress, including pending and completed works
Apply for variations and extensions where required
Develop job specifications provided by Supervisors/FOMs
Maintain job trackers showing status and value of work orders
Ensure compliance with health and safety policies and report hazards/incidents
Skills and Qualifications:
Essential:

Minimum of 4 GCSEs (A–C), including English and Maths
Experience in high-volume, high-pressure environments
Strong office administration experience
Significant customer service experience, dealing directly with the public
Excellent verbal and written communication skills
Strong IT skills (Microsoft Office and email systems)
Good numerical and analytical ability
Effective time and workload management skills
Strong organisational and administrative skills
Excellent negotiation and problem-solving abilities
Ability to work productively within a team environment
Understanding of and commitment to providing high-quality customer service
Understanding of and commitment to equality and diversity
Willingness and ability to undertake further training and development
Desirable:

NVQ in Business Administration
NVQ in Customer Service
Experience within building construction and/or housing maintenance
Fire Warden training
First Aid at Work (1-Day) certification
Display Screen Equipment (DSE) training
Location: Leatherhead, Surrey

Salary: £31,241.60 per annum