Applications & Systems Analyst

Applications & Systems Analyst

Hybrid – i54 or Westerham ¦ Permanent ¦ Full Time 

Support critical systems. Drive improvement across the business.

We’re looking for an experienced Applications & Systems Analyst to join our IT function, supporting core enterprise systems across our EMEAA locations.

This is a key role working closely with business stakeholders to support, develop, and improve ERP and reporting platforms. You’ll contribute across the full lifecycle — from day-to-day system support through to project delivery, system enhancements, integrations, and continuous improvement initiatives.

You’ll play a trusted advisory role, translating business needs into effective technical solutions, supporting system stability, and ensuring our applications continue to meet the evolving needs of the organisation. If you enjoy problem-solving, working with complex systems, and influencing system design and delivery, this role offers scale, exposure, and long-term career development within a global business.

What You Will Be Responsible For:

You’ll support and enhance enterprise applications, ensuring stability, performance, and alignment with business requirements.

ERP & Application Support

Providing daily support for EMEAA ERP systems, including EFACS8, Sage 300, Sage 200, and Fourth Shift
Supporting system stability, issue resolution, and business continuity across core applications
Participating in an out-of-hours support rota to meet business requirements when neededSystems Development, Projects & Integration

Supporting proof-of-concept activity, feasibility studies, and the evaluation of third-party software and vendors
Contributing to end-to-end system and process design, integration requirements, and technical specifications
Supporting both small and large-scale projects, tracking progress, escalating risks, and resolving issues that impact delivery
Applying IT governance processes to ensure robust project definition, controls, and delivery standardsBusiness Analysis & Stakeholder Engagement

Proactively understanding business processes, drivers, and measures of success across functions
Translating business requirements into technical and operational solutions
Providing risk analysis and mitigation options for proposed solutions
Influencing project scope and solution definition through strong communication and internal consulting skillsContinuous Improvement & Reporting

Identifying opportunities to improve business processes and system efficiency
Supporting the development of performance metrics across IT and business teams
Participating in work prioritisation, estimation, and roadmap planningFor This Role We Would Need You To Demonstrate

You’ll be analytical, proactive, and comfortable operating across both technical and business landscapes.

You’ll bring:

A two- or four-year degree in Computer Science, Information Systems, or a related discipline (or equivalent experience)
5+ years’ experience supporting and developing enterprise applications or ERP environments
Strong technical skills, including SQL, JavaScript, XML, SSRS, and Power BI
Experience delivering or supporting small to large-scale ERP implementations across regions
Strong analytical, problem-solving, and project management skills
Clear and effective written and verbal communication skills
Experience working with IT service management tools such as ServiceNow and Jira
A solution-focused mindset, with data analysis forming a key part of your approach
Confidence managing multiple priorities in a fast-paced environmentWhat Your Colleagues Say About You

Technically strong and commercially aware
Analytical, structured, and solution oriented
Calm and credible when managing complex issues
Proactive, dependable, and delivery focused
Collaborative and effective when working with stakeholdersCore Competencies

Cultivates Innovation – Curious, analytical, and always looking to improve systems and processes
Active Learner – Continuously develops technical and business capability
Collaborates – Builds strong working relationships across IT and the wider business
Plans and Aligns – Balances operational support with strategic project deliveryOur Purpose, Values & Behaviours

At the heart of everything we do is our belief in being a Home for All, empowering people to Make a Difference.

We:

Think Big, Learn Fast
Work It Together
Make The Hard CallOur values guide how we work every day:

Aligned in how we collaborate
Agile in the face of change
Accountable to our commitments
Action-led, with integrity and transparencyWhy Join Us?

You’ll work on business-critical systems with real influence across EMEAA operations, supported by a collaborative IT team and a global organisation investing in its technology landscape. This role offers variety, responsibility, and long-term development within enterprise applications and systems delivery.

Our Hiring Process

Initial discussion with our Resourcing Team
Interview process (1–2 stages depending on role)
Successful candidates notified and start dates confirmedIf you haven’t heard from us within 4 weeks, please consider your application unsuccessful.

Note for Recruitment Agencies

We manage our vacancies internally, preferring direct hires and referrals. When required, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply.

Who we are

Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.

In addition, Aqualisa completes our portfolio with its market-leading digital showering technology.

Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products.

With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow