Our client is an established national electrical and civils contractor delivering planned and reactive works across the UK. Operating from their base in North Weald, Epping, they support retail property teams and facilities management companies with high-quality electrical, groundworks and compliance services. With a zero accident history and 100% compliance standard, they are a fast-growing business with a strong reputation for delivery.
Role Overview:
This is a full-time, office-based Administrator role supporting the day-to-day operations of the business. You will be the first point of contact for incoming calls, support senior staff with administrative tasks, and help ensure the smooth coordination of works across the business.
* Answering and managing incoming calls professionally and efficiently
* Taking and processing orders and instructions from senior staff
* Updating and maintaining job records on BigChange job management software
* General administrative duties including data entry, filing and correspondence
* Supporting the wider team with day-to-day operational requirements
* Liaising with field colleagues and clients as required
Requirements:
* Computer literate — proficient in Microsoft Office (Word, Excel, Outlook)
* Experience using BigChange or similar job management software (preferred)
* Previous experience working in a construction, electrical or FM environment (preferred)
* Strong communication skills and a professional telephone manner
* Highly organised with excellent attention to detail
* Ability to prioritise workload and work effectively under pressure
* A proactive team player with a positive attitude
Package:
* Salary: £29,000 per annum
* Full time, office based
* Location: North Weald, Epping, CM16
* Company pension scheme
* 28 days annual leave (including bank holidays)
Salary description
£28999.00 - £29000.00 per year