Funeral Administrator

We are currently seeking a compassionate and organised Funeral Administrator / Funeral Arranger to join a supportive and dedicated team based in Lymington. This is a meaningful role supporting families at an important time, ensuring arrangements are handled with care, professionalism, and attention to detail.
 
As a key member of the team, you will support families through the funeral arrangement process while ensuring all administrative tasks are completed accurately and sensitively. You will also play an important role in the day-to-day running of the office, acting as a welcoming and reassuring first point of contact.
 
Key Responsibilities

Support families in making funeral arrangements in line with their wishes
Coordinate with third parties to ensure services run smoothly and respectfully
Manage funeral documentation and administration accurately
Act as a professional and compassionate point of contact for families throughout the arrangement process
Welcome visitors, answer calls, and ensure the office runs efficiently
Work closely with Funeral Directors and internal teams to ensure all arrangements are delivered to the highest standard About You

Previous experience within the funeral sector
Compassionate, empathetic, and able to support families during sensitive times
Strong attention to detail and appreciation for the importance of delivering a fitting tribute to the deceased
Excellent organisational skills and ability to manage multiple tasks
A confident communicator with strong written and spoken English
Friendly, professional manner with a team-focused approach
Competent using Microsoft Office What's on Offer

Family-friendly working hours: Monday - Friday, 10:00am - 4:00pm
Potential for full-time hours (9am - 5pm) for the right candidate
28 days annual leave (pro rata) including bank holidays, increasing after three years of service
Generous company pension
Uniform provided
On-site car parking
Cycle to work scheme
Immediate start available This is a rewarding opportunity to join a caring team in Lymington, where your work will make a genuine difference to families during important moments