Quality Assurance Reviewer

£37,500.00 Per Annum pro-rata salary of £19,000
Home Based with travel across the North East
Permanent - Part Time
Hours per week: 19.0
Closing Date: May 06, 2026
Dimensions is proud to be one of only a handful of social care organisations accredited by Great Places to Work, a distinction we’ve achieved six years running between 2020 and 2026. Our people tell us they feel valued, supported and proud of the difference they make—and we’re looking for someone who shares that commitment.
About the role
This is a critical and influential assurance role at the heart of our organisation. You’ll work alongside people with lived experience, quality improvement coaches and operational colleagues to ensure the people we support receive consistently high-quality, safe and person-centred support.
This is a home-based role with travel across the North East. To support effective delivery and meaningful connection with the people we support, applicants must be based within this region.
What you’ll be doing
* Assess the quality, safety and effectiveness of the support we provide in line with CQC/CIW regulations, Dimensions standards and recognised best practice
* Analyse and use data from internal systems to identify risks, themes and opportunities for improvement
* Report findings and present these at meetings and contribute to organisational forums and working groups
* Work collaboratively with quality improvement coaches, locality managers and wider stakeholders to drive continuous improvement
* Undertake management investigations and produce clear, evidence-based reports
* Ensure the reliability and integrity of evidence relating to quality, compliance and safeguarding
About you
* Strong understanding of CQC/CIW regulatory and inspection processes
* Ability to work flexibly to meet organisational needs
* Willingness to travel regularly and stay overnight when required
* Confidence working independently while building effective partnerships
* Committed to equality, diversity and inclusion aligned with Dimensions’ values
What we offer
* A part-time role with some flexibility around working days
* The opportunity to make a real, tangible difference to people’s lives
* A values-led and inclusive culture recognised by Great Places to Work
Supportive colleagues who are passionate about quality and learning
The hours of work are 19 hours a week with some flexibility on days. The full-time salary is £37,500 pro-rata salary of £19,000.
Interviews will take place via Microsoft teams on the 11th or 12th May.
* Up to 35 days’ annual leave entitlement (including bank holidays)
* Staff discount shopping scheme ‘Rewarding Dimensions’
* We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
* Employee Assistance Programme
* Pension scheme
* Long Service Awards
* Qualification scheme
* Employee recognition scheme 'Inspiring People'
* Discounted health and dental cover
* Life Assurance
* Bike to Work Scheme
* Season Ticket Loan
Apply now
An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on (phone number removed).
We now have British Sign Language (BSL) translated videos for all of our recruitment communications