Working as part of a high performing team, you will play a key role in delivering excellent customer service while driving sales and profitability. This is a fast paced, customer facing role where attention to detail, organisation, and a proactive sales approach are essential.
You will also be required to support deliveries when needed, so a full UK driving licence is essential.
What’s on Offer
Location: Farnham
Job Type: Full-time, Permanent
Salary: £31,600 per annum
Key Responsibilities
Handle all incoming internal and external calls, taking full ownership of enquiries
Process customer orders via trade counter, phone, email, and online platforms
Proactively maximise sales through upselling and cross-selling opportunities
Build and maintain strong customer relationships to support repeat business
Actively generate additional sales, particularly during quieter periods
Monitor and maintain stock levels, placing orders where required
Accurately complete all administration and invoicing processes
Ensure stock accuracy by invoicing parts before dispatch
Use catalogues and systems to correctly identify parts for customer requirements
Maintain up-to-date price lists and product knowledge
Adhere to company policies including credit control and payment procedures
Operate a forklift truck safely (where applicable)
Support health & safety practices and maintain a clean working environment
Deliver parts to customers when required
Skills & Experience
Minimum 2 years’ experience in a Parts Advisor role (essential)
Strong technical knowledge of parts and components
Ability to work in a fast-paced, high-pressure environment
Excellent communication and customer service skills
Strong organisational and administrative ability
IT literate (Microsoft Word & Excel)
Forklift licence (desirable)
Proactive, self-motivated, and a strong team player
High attention to detail and accuracy
Full UK driving licence (essential)
How to Apply
If you are an experienced Parts Advisor looking for your next opportunity in a busy and rewarding environment, we would love to hear from you. Please apply with your CV today.
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Salary description
£29570.00 - £31600.00 per year