Northampton – Hybrid
£30,000 – £45,000 per annum + Bonus + Commission
About the Role
We are recruiting for a driven and commercially focused B2B Account Manager to join a well-established and growing technology services organisation based in Northampton. This hybrid role is ideal for someone with strong relationship-building skills, a consultative sales approach, and proven experience managing client accounts within a fast-paced business environment.
The company provides a range of business solutions including managed services, cloud solutions, cybersecurity, IT support, and infrastructure services, supporting clients across multiple sectors. The successful candidate will be responsible for building long-term customer relationships, identifying growth opportunities, and ensuring exceptional service delivery to maximise account retention and profitability. Similar Northampton-based B2B account management roles typically offer salaries from £30,000–£45,000+ depending on experience.
Key Responsibilities
Manage and grow a portfolio of existing B2B customer accounts
Identify and develop new business opportunities through outbound sales activity
Build strong client relationships and act as the main point of contact
Understand customer requirements and recommend suitable business solutions
Prepare quotations, proposals, and service agreements
Negotiate pricing and contract terms to maximise profitability
Maintain accurate CRM records and account activity reports
Work closely with internal departments to ensure smooth service delivery
Monitor customer satisfaction and proactively resolve issues
Achieve monthly revenue, margin, and retention targets
Stay up to date with market trends, competitor activity, and industry developmentsRequirements
Minimum 2–3 years’ experience in account management, business development, or B2B sales
Proven track record of managing and growing client accounts
Strong negotiation and communication skills
Excellent organisation and time management abilities
Experience using CRM systems and Microsoft Office
Self-motivated with a target-driven mindset
Ability to work independently and as part of a team
Full UK driving licence preferredDesirable
Experience within IT services, managed services, professional services, or commercial sales
Background in consultative sales or solution-based selling
Previous experience handling high-value client accounts
Understanding of cloud services, cybersecurity, or business technology solutionsBenefits
Competitive basic salary (£30,000 – £45,000 DOE)
Uncapped bonus/commission structure
Hybrid working options
Career progression opportunities
Company pension
Ongoing training and professional development
Supportive and collaborative working environment
Opportunity to work with a growing and forward-thinking businessTo Apply
Call Kylie on (phone number removed) or email your CV to (url removed)
Salary description
£30000.00 - £45000.00 per year