Facilities & Compliance Coordinator

Full Time | 37.5 hours | Group Support – Lichfield
Do you have strong organisational skills, great attention to detail and experience in facilities or compliance administration? We're looking for a proactive Facilities & Compliance Coordinator to help keep our UK‑wide services safe, compliant and operating smoothly.
In this varied, fast‑paced role, you’ll provide first‑line support for reactive, planned and statutory maintenance activity across our estate. You’ll work closely with Operations, Finance, Property Managers and Maintenance teams to ensure that our services meet all compliance, safety and quality requirements.
What you’ll be doing

Managing and maintaining accurate statutory and compliance records across multiple sites
Logging, allocating and tracking work orders using our CAFM system
Liaising with maintenance operatives and external contractors, chasing quotes and progress updates
Monitoring SLAs and escalating where service levels fall below expectations
Ensuring all compliance certificates and documentation are stored correctly and accessible to Service Managers
Producing reports, data insights and presentations for the management team
Supporting with training records and occasional front‑desk cover at Group SupportWhat we’re looking for

2+ years’ experience in a Facilities Management or compliance‑focused admin role, ideally supporting a multi‑site operation
Confident user of CAFM or property management systems
Strong MS Word, Excel and Outlook skills (advanced level)
Excellent communication skills and the ability to work with stakeholders at all levels
Highly organised with strong attention to detail and accuracy
A proactive, solutions‑focused approach and ability to manage competing priorities
Resilient, self‑motivated and able to work independently as well as part of a wider teamWhy join us?

A collaborative, supportive Facilities & Compliance team
A role with genuine purpose — ensuring safe, high‑quality environments for the people we support
Opportunities to develop FM, compliance, analytical and reporting skills
A varied workload where no two days are the sameIf you're an organised, detail‑focused facilities professional looking for your next challenge, we’d love to hear from you