Location: Northampton
Contract Type: Fixed Term (June 1, 2026 - June 30, 2026)
Working Pattern: Full Time, shifts between the hours of 8am - 8pm - 5 out of 7 days (2 days in the office)
Training is 8 weeks on site 9am - 5pm
Are you passionate about providing excellent customer service? Do you thrive in a lively environment where your contributions make a difference? If so, we want YOU to be part of our dynamic team as an Inbound Banking Customer Service Advisor!
Why Join Us?
At our company, we believe that our people are our greatest asset. We pride ourselves on creating an inclusive, supportive, and energetic workplace where your ideas are welcomed, and your growth is nurtured. This is your chance to shine in the banking sector and play a vital role in helping our customers with their banking needs!
What You'll Do:
As an Inbound Banking Customer Service Advisor, your primary responsibilities will include:
Engaging with Customers: Answer incoming calls and respond to inquiries with a friendly and professional demeanor.
Providing Solutions: Assist customers with account-related questions, transactions, and troubleshooting issues.
Building Relationships: Foster trust and rapport with customers to ensure a positive banking experience.
Promoting Services: Inform customers about our banking products and services to enhance their experience.
Staying Compliant: Adhere to company policies and banking regulations to maintain security and confidentiality.
Who We're Looking For:
If you're ready to take on this exciting role, you should possess:
A positive attitude and a passion for helping others.
Excellent communication skills, both verbal and written.
Problem-solving abilities to assist customers effectively.
Previous experience in customer service or banking (preferred but not essential).
The ability to work well in a fast-paced team environment.
What We Offer:
A competitive salary that reflects your skills and experience.
Comprehensive training to ensure you're fully prepared for success.
Opportunities for professional development and career advancement.
A vibrant workplace culture that celebrates teamwork and innovation.
Employee benefits that support your well-being and work-life balance.
Ready to Make a Difference?
If you're excited about providing top-notch customer service and want to be part of a growing team, we encourage you to apply! Don't miss out on this fantastic opportunity to kickstart your career in banking.
Application Deadline:
We're looking to fill this position quickly, so don't wait! Apply today and take the first step toward a rewarding career with us!
Join us in making banking better for everyone!
We can't wait to meet you!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£13.87 - £13.87 per hour