Civil Enforcement Officer

CSS Recruitment are currently looking for a Civil Enforcement Officer in Colchester.

This role will require the indivdual to start and end the shift in Harlow.

Hours 7:30 - 19:00 with a 1 hour lunch. (10 and a half hours per day)

Experience You Will Bring (Essential)

* Numerate and Literate

* Have accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances

* Full, Clean UK Diving Licence (Manual)

Experience You Will Bring (Desirable)

* Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford)

* Parking regulations in accordance with the Highway Code

* Knowledge of the Traffic Management Act 2004

* Previous knowledge of issuing Penalty Charge Notices

* Working in close cooperation with the police, PCSOs, Neighbourhood Wardens

* North Essex Parking Partnerships policy on parking enforcement

Skills

* An understanding of Health and Safety

* Knowledge of the appropriate Area

* Integrity

* Be able to inspire and motivate others Organisational awareness

* Be able to build and use relationships inside and outside the Organisation

* Demonstrate cultural awareness

* Be confident with an ability to use own initiative and discretion

* Tactful and diplomatic

* Be able to deal effectively with people and placate irate members of public

* Educate members of the public about various parking Restrictions

* Essential ICT skills including the use of email, communication platforms and mobile phone applications

* Ability to operate a handheld device/camera in the issuing of PCNs

* Be methodical and organised

* Attention to detail and accuracy

* Understanding of the principles of data protection legislation and putting these into practice.

Requirements of the Role:

* Work flexibly as appropriate

* Work on a rota basis

* Able to work independently as well as part of a team

* To be physically fit enough to walk more than 10 miles per day

* Provide own footwear and black trousers (not denim)

* Have Full UK Manual Diving Licence

Please contact Emma at CSS for further details and to apply